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AutoZone Auto Parts

4.2
(320 reviews)

Business Details

4180 Union Rd, Cheektowaga, NY
14225, United States
(716) 633-3727
https://www.autozone.com/locations/ny/cheektowaga/4180-union-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Union Rd in Cheektowaga, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cheektowaga, NY or call us at (716) 633-3727.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4180 Union Rd, Cheektowaga, NY
14225, United States

Hours

Reviews

4.2
320 reviews
5 stars
194
4 stars
65
3 stars
20
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Store Hours

Numerous reviews indicated issues with the store not adhering to posted hours, leading to customer frustration.

Product Availability

Customers noted that while the store generally had the parts they needed, there were instances of incorrect parts being sold or stock issues.

Staffing Issues

Several reviews highlighted concerns about understaffing, which affected service quality and customer assistance.

Mixed Experiences

While many customers had positive experiences, there were also complaints about rude staff and unhelpful service.
  • AC
    Angel Cooke
    Feb 10, 2026
    1.0
    Incorrect store hours
  • JC
    Jamie Crockart
    Jan 27, 2026
    1.0
    Store hours on the door says they close at 8:00 pm on a Tuesday. Turned up at 7:30 pm and the doors are locked and lights off. Judging by other recent reviews it looks like this is a common occurrence.
  • GM
    George Morlock
    Jan 13, 2026
    1.0
    Website says they open at 7:30. They open at 8:00.
  • AM
    Anthony Martinez
    Nov 30, 2025
    1.0
    Came to the store at 6:28 on a Sunday and they locked the doors and turned lights off. Store closes at 7. Corporate is getting a call
  • CY
    Cody Yaple
    Oct 20, 2025
    1.0
    It's 8:10 AM So far the employees have been on the clock for 10 minutes and haven't even so much as turned the lights on or the alarm system off I was here 3 minutes prior to opening to (hopefully) make it to work after I grabbed what I needed and didn't see a single employee enter the building until the time that doors are supposed to be open to public. Guess I'll be swinging back after work to get the parts I showed up early for, how fun!

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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