Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3861 Union Rd in Cheektowaga offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
204 reviews
5 stars
116
4 stars
37
3 stars
27
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude or unprofessional.
Staffing Issues
Many reviews highlighted staffing shortages leading to long wait times and poor service, with customers expressing frustration over being ignored or receiving inadequate assistance.
Product Availability
Customers generally found the store had a good selection of parts, but there were instances of incorrect parts being provided or items being out of stock.
Store Hours
Several reviews mentioned confusion regarding store hours, with customers arriving during posted hours only to find the store closed or opening late.
Cleanliness and Environment
The store was noted for being clean and well-organized, contributing positively to the shopping experience.
- RNRyan NuwerOct 12, 20251.0Sign on door and google says open till 4 i brought me and two kids and they were closed at 3:05 pm.
- MPMatt PageAug 22, 20255.0Dude at the counter is a g
- DPDavid PortlandAug 9, 20251.0Don't shop here. There computer will tell you the part is correct when in fact it is not the right part. Don't shop here. Store needs better management.
- MPMichelle PakowskiJul 29, 20253.0So I came in to get some wiper blades, I was assisted by an employee named Jerry, or Jared? He was helpful, but they had some new employee who was brought out to learn how to install wiper blades., while the more experienced employee was installing the blades and explaining how it worked the other one turned to me and asked me if I knew where to buy a "weed wrap"... This is incredibly un professional, especially considering he smelled strongly of marijuana as it was. I get that it's legal but this isn't a good look for the company, the only reason I'm not leaving a completely negative review is because I know this employee was new and the other employee did a good job. I hope you guys address this
- MDMarshall DavisJul 23, 20255.0Had a battery failure today. And advance employee Jared was able to make quick work of it! He went above and beyond, and spent several minutes scrubbing all the gunk off my terminals I'll be back for sure!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Cheektowaga offer?
Advance Auto Parts offers new auto parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Can Advance Auto Parts install a car battery or windshield wipers for me?
Yes, Advance Auto Parts will install your car battery or windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, Advance Auto Parts recycles used car batteries and motor oil for free. Exclusions may apply.
Can a Team Member check or charge my car battery at Advance Auto Parts?
Team Members can test the health of your battery and install a new one for free with purchase, but they cannot charge the battery. Exclusions may apply.
Are engine code scanning services available at Advance Auto Parts?
Yes, team members can scan your car's engine codes for free. Exclusions may apply.
What are the typical store hours for Advance Auto Parts in Cheektowaga?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment options does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup services?
Yes, they offer curbside pickup service for customer convenience.
What nearby stores can I visit along with Advance Auto Parts for convenient shopping?
Nearby you can find several Dollar Tree stores for discount shopping and Tops Plaza for groceries and supermarket needs, making it convenient for customers to shop for both auto parts and daily essentials in one trip.
Are there any nearby dining options around Advance Auto Parts in Cheektowaga?
Yes, ZENSHI Handcrafted Sushi is a nearby restaurant and sushi diner where customers can enjoy a meal before or after visiting Advance Auto Parts.
What nearby services could complement a visit to Advance Auto Parts?
Nearby services include The UPS Store 3671 for shipping and printing needs, and Sam buffalo airport taxi service for convenient transportation options.