Advance Auto Parts

4.1
210 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3861 Union Rd in Cheektowaga offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3861 Union Rd, Cheektowaga, NY
14225, United States

Hours

Reviews

4.1
210 reviews
5 stars
122
4 stars
37
3 stars
27
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.

Staffing Issues

Several reviews mention staffing shortages leading to long wait times and poor service, with some customers expressing frustration over being ignored.

Product Availability

Customers generally report that the store has a good selection of parts, although there are occasional issues with incorrect parts being provided.

Store Cleanliness

The store is noted to be clean and well-organized, contributing positively to the shopping experience.
  • TT
    Tacomagen3D
    6 days ago
    5.0
    They have the parts I have needed and they have always been helpful. Much more helpful than Autozone down the road that sold me a Bosch wiper blade kit with attachments and none of them worked with my wife’s 21 Atlas R line wiper arm… The Autozone manager/worker down the street was unprofessional that I wanted to google the piece to make sure it would work with the vehicle that I didn’t have with me at the time. The gentleman at this store went above and beyond to make sure the unique adapter worked fine with the blade that I had purchased. A couple trips outside to my wife’s vehicle and we got it to work. I will only be going back to this Advanced Auto parts store.
  • BK
    Bully King
    Dec 7, 2025
    5.0
    Exactly staff
  • MH
    M horton
    Dec 1, 2025
    5.0
    Jared was very helpful with our purchase of wipers, we informed him of another location refusing to help us at the williamsville location. I would 100% return to the union rd location. Thank you again Jared and his co worker (younger female, didnt catch her name)
  • RN
    Ryan Nuwer
    Oct 12, 2025
    1.0
    Sign on door and google says open till 4 i brought me and two kids and they were closed at 3:05 pm.
  • MP
    Matt Page
    Aug 22, 2025
    5.0
    Dude at the counter is a g

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*