Enterprise Rent-A-Car

4.0
237 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Centereach, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Centereach location today.

Location

Enterprise Rent-A-Car
2510 Middle Country Rd, Centereach, NY
11720, United States

Hours

Reviews

4.0
237 reviews
5 stars
156
4 stars
28
3 stars
5
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised the friendly and helpful service, others reported rude and unprofessional behavior.

Rental Process

Many customers found the rental process to be quick and easy, but there were complaints about unexpected charges and issues with vehicle availability.

Vehicle Quality

Several reviews mentioned that the cars were not well-maintained, with reports of cleanliness issues and vehicles in poor condition.

Pricing Transparency

Customers expressed concerns about unclear pricing and unexpected charges, leading to feelings of being misled.

Overall Experience

While some customers had positive experiences and would recommend the location, others had significant complaints that led to a lack of trust in the service.
  • ML
    Marjory Louis-Jacques
    Nov 13, 2025
    5.0
    I deceived executional service from the beginning of this journey to the last moment of needing a rental car. ENTERPRISE is top tier in my book. I would definitely use ENTERPRISE again.
  • MC
    Magin Canales
    Nov 8, 2025
    5.0
    Muy profesionales en su servicio.
  • AF
    Ashley Fazio
    Nov 6, 2025
    1.0
    Worst experience at an enterprise I've ever had. I've been a long time customer of enterprise and honestly if it wasn't for corporate or the Bohemia location, I might have never rented a car from them again thanks to this location and the assistant manager, Mike. He didn't like it when I said he wasted my time so he proceeded to try saying I damaged the rental. I wound up sending pictures to corporate and then going to the Bohemia location who both agreed that it was rust from awhile ago and no fault of mine. Mike also tried threatening that the other offices would be the same way. Oh and every time Mike talked to me he would proceed to walk in front of me with his face turned away so I couldn't hear him. I asked numerous times for him to face me because I have a hearing impairment and he just chuckled and continued to talk and mumble so I couldn't hear him. Terrible service, high ego. I hope corporate actually brings my complaint to upper management like they said they would, but I'm going to warn the rest of you. Stay clear of Centereach and Mike. Go check out the phenomenal Bohemia location instead, ask for Thomas he's super nice and extremely professional.
  • WM
    William B. Mohan
    Nov 5, 2025
    5.0
    I was able to rent the car that I needed and Matthew the agent inside of enterprise was professional and absolutely amazing. ⭐️⭐️⭐️⭐️⭐️
  • GL
    Gina L
    Nov 5, 2025
    1.0
    My husband and I went there and received terrible service. We were in the front desk area for over 30 minutes waiting for Matthew Feltman supposably the branch manager who was the worst at managing. He would speak with us and in between take phone calls making us wait. When he finally took care of us we were advised we needed $600 on the card before we get the rental and we needed insurance paperwork and a license then we can get the vehicle. My husband and I made sure we had $600 in the card and we had to deal with someone else to write up the rental and after I advised I needed the paperwork and I needed him to look over the vehicle with me before we take it just in case it had scratches or anything then he tells us I need a utility bill??? This process was over an hour long, I advised my husband to let’s just go someplace else and when we did the other rental company advised me there was not enough funds on the card and I said how is that, well it so happened that enterprise didn’t give us a card yet took $600 of our $, mind you before we left the terrible rep said they didn’t touch our $ as there was no transaction done. My husband and I went back and they were very rude and said there’s nothing they can do that we have to wait a few days for the bank to give us back our deposit on a rental we never received. My husband and I became very irate and they told us to calm down and we said calm down it’s not your $ they took without a rental. This place was disgustingly disappointing, especially when my husbands car was in the body shop and we needed the rental. Never go there, tons of other rental locations with actual customer service.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Centereach?

Enterprise Rent-A-Car in Centereach is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Where is Enterprise Rent-A-Car located in Centereach?

Enterprise Rent-A-Car is located at 2510 Middle Country Rd, Centereach, NY 11720.