Mavis Discount Tire

4.8
1619 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Camillus .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
5332 West Genesee St., Camillus, NY
13031, United States

Hours

Reviews

4.8
1,619 reviews
5 stars
1,497
4 stars
31
3 stars
12
2 stars
9
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Speed

Numerous reviews noted the quick turnaround times for services, with many customers expressing satisfaction with the efficiency of the work done.

Pricing Issues

Some customers reported discrepancies in pricing, particularly regarding advertised rates for services, leading to feelings of frustration and distrust.

Quality of Work

While many reviews praised the quality of service, there were a few complaints about damage caused during service, indicating inconsistency in workmanship.
  • PH
    Phillip Hill
    Dec 29, 2025
    5.0
    Great experience at Mavis in Camillus—clear timelines, regular updates, and transparent communication throughout the service.
  • EG
    Emily Gellert
    Dec 29, 2025
    5.0
    The Mavis team is fantastic! We've had two tires checked and two tires replaced. Their customer service and appointment times are great. Definitively will continue to be a repeat customer for our tire needs.
  • BC
    Belinda Cole
    Dec 24, 2025
    1.0
    Genessee st, camillus: Advertised $29.99 for full synthetic oil change. made the appointment & confirmed with the man on the phone ** two times** of the price and the full synthetic . arrive there on christmas.Eve when my appointment was and was told that that is not the price they're going to charge me( but More!) And furthermore, they "don't do full synthetic unless it's eighty dollars" , false advertising, scam to get $, shame on you!
  • BL
    Ben Lanning
    Dec 21, 2025
    1.0
    Tires I got were great except for the fact they cross threaded my lug nuts and completely destroyed one of my studs. Only got one of the lug nuts off and had to rethread the stud and buy a new nut. Can't even get the tire off to look at my breaks since one nut won't budge.
  • MM
    Madison Mitchell
    Dec 6, 2025
    2.0
    Around black Friday I made an appointment online for a wheel alignment because they had a deal running. My boyfriend's car had a tire that was visibly misaligned, we didn't need to schedule a check for it. Later I get a phone call that the online booking site was inaccurate, and the date/time that I scheduled for was unavailable. He was super flexible with my availability and he rescheduled me for a different day. When I came in for the newly scheduled date though they said he had only put me down for an alignment check, and would need to do the alignment on a different day. Waste of a trip but we understood accidents happened and scheduled for the service later in the week. But when we went back at the scheduled time of service they said that they had no record of an appointment for us that day. I have had great experiences with them in the past but this past one showed a lack of organization and communication between team members.

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.