Sunoco

4.0
133 reviews

About

Gas StationConvenience Store

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Sunoco
2323 Broadway, Buffalo, NY
14212-2359, United States

Hours

Reviews

4.0
133 reviews
5 stars
68
4 stars
27
3 stars
19
2 stars
6
1 star
13
  • VL
    Violet Love
    Oct 29, 2025
    1.0
    I am writing to formally express my dissatisfaction with the service I received from the Sunoco gas station located at 2323 Broadway Ave. On [insert date], I accidentally failed to pump my gas while in a rush. Upon returning to the gas station, I spoke to a female employee who checked the security cameras and confirmed that my fuel had been stolen. Despite this acknowledgment, she refused to replace the gas that I had paid for. During my interaction with the employee, named Lynsy, I was looking at my phone to figure out how to address this situation. Lynsy, while grabbing my phone from my hands, stated, "I've been really nice to you, but you’re really irritating me right now." I found her behavior to be rude and disrespectful, especially considering the circumstances. I believe that customers should be treated with respect and courtesy, regardless of the situation. I understand the pressures of working in retail, but I expect to be treated fairly and professionally. I request that my complaint be acknowledged and addressed. I hope that appropriate actions will be taken to ensure that other customers do not experience similar treatment in the future. Thank you for your attention to this matter. Sincerely, [Your Name] --- Feel free to adjust any details to better reflect your experience. This format helps convey your feelings clearly and makes your complaint more effective. issatisfaction with the service I received from the Sunoco gas station located at 2323 Broadway Ave. On 10/23/25I accidentally failed to pump my gas while in a rush. Upon returning to the gas station, I spoke to a female employee who checked the security cameras and confirmed that my fuel had been stolen. Despite this acknowledgment, she refused to replace the gas that I had paid for. During my interaction with the employee, named Lynsy, I was looking at my phone to figure out how to address this situation. Lynsy, while grabbing my phone from my hands, stated, "I've been really nice to you, but you’re really irritating me right now." I found her behavior to be rude and disrespectful, especially considering the circumstances. I believe that customers should be treated with respect and courtesy, regardless of the situation. I understand the pressures of working in retail, but I expect to be treated fairly and professionally. I request that my complaint be acknowledged and addressed. I hope that appropriate actions will be taken to ensure that other customers do not experience similar treatment in the future.
  • CC
    Christa
    Jul 10, 2022
    5.0
    Pleasant staff. Friendly orientated.
  • LL
    Larry Larry (L)
    Feb 8, 2020
    5.0
    Someone won a $3 million dollar megamillion lottery here

Frequently Asked Questions About Sunoco

Where is Sunoco located?

Sunoco is located at 2323 Broadway, Buffalo, NY 14212-2359, USA.

What are the operating hours of Sunoco?

Sunoco is open Monday to Saturday from 6:00 AM to 12:00 AM, and Sunday from 7:00 AM to 11:00 PM.