Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Buffalo area, turn to Safelite AutoGlass . Those in central Buffalo or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1672 Clinton Street, Safelite AutoGlass Buffalo repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
176 reviews
5 stars
135
4 stars
5
3 stars2
2 stars
3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers experienced inconsistent service quality, with some praising the professionalism and efficiency of technicians, while others reported multiple failed attempts at repairs and poor workmanship.
Customer Experience
Many reviews highlighted positive interactions with staff, noting friendliness and helpfulness, but there were also significant complaints about communication issues and unfulfilled appointments.
Timeliness
While several customers appreciated the quick service and timely completion of repairs, others faced delays and rescheduling frustrations.
Facility Condition
The cleanliness and comfort of the facilities received positive remarks, although some customers reported issues with the quality of work leading to further problems.
Recommendations
Despite some positive experiences, a notable number of customers expressed strong dissatisfaction and advised against using the service due to unresolved issues and poor customer service.
- RMRosa M2 days ago5.0Andrew was very professional. Overall great customer service. Explaining the process & car care after. Really appreciated the fact the service was completed right at my home. It's a great convenience with work/life balance.
- DCDavid Christie6 days ago1.0Scheduled a at home replacement they failed to reach out to say they weren’t coming then when I called the scheduled me to come in 3 days later. I get there and they ordered the wrong glass. Rescheduled me for that following Monday and told me 2 but changed it to 3 over text after I left. Because I had to rearrange my schedule they they told me if I didn’t make it by 3pm they would have to reschedule me again. Dorian the guy that handled all this is horrible and this location has horrible customer service. Beware and steer clear.
- KHKevin HolmesNov 15, 20255.0I needed a new windshield after a tiny chip grew into a major crack with the drop in temperature. Went to the website and within a few minutes, I had an appointment the next day. My vehicle/windshield needed an all day service at their shop. I dropped it off in the morning and it was ready for pickup before my workday was done. The employees were great. Informed me on what to do for the next few days to ensure there wouldn't be any issues. The new windshield looks great.
- HHhoneybwp1Nov 13, 20255.0A few weeks ago I went to the Clinton Street location to have my windshield replaced and the staff were excellent. Tony was my technician and he did an amazing job with explaining the entire process and giving me an estimate of time that my install would be completed. Highly recommend this particular shop and if in the future I need another repair I would make an appt at this location first without hesitation.
- MBMelody L BarksdaleOct 30, 20251.0They did a shoddy job replacing my window glass. After they fixed it I discovered my door wouldn't open and I had to make another appointment for them to do it right the first time!
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Buffalo provide?
Safelite AutoGlass offers auto glass installation and repair, including windshield chip and crack repairs, and windshield wiper replacements.
Where is Safelite AutoGlass in Buffalo located?
Safelite AutoGlass is located at 1672 Clinton Street, Buffalo, NY 14206.
What are the operating hours for Safelite AutoGlass Buffalo?
Safelite AutoGlass Buffalo is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile auto glass repair services in Buffalo?
Yes, Safelite AutoGlass provides both in-shop and mobile auto glass repair and replacement services in the Buffalo area.
Is there a warranty on windshield repairs at Safelite AutoGlass Buffalo?
Yes, all windshield repairs come with a national lifetime warranty, ensuring quality and reliability.
Can I book an appointment online for services at Safelite AutoGlass Buffalo?
Yes, you can book an appointment online through their reservation link at https://fixmyglass.safelite.com.
What payment methods are accepted at Safelite AutoGlass Buffalo?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there language options available for customers at Safelite AutoGlass Buffalo?
Yes, services are offered in both English and Spanish to assist a wider range of customers.
What nearby automotive repair and auto glass service options are available near Safelite AutoGlass Buffalo?
Nearby automotive service options include Frontier Glass and Clinton Auto Repair, which may be useful for other vehicle maintenance needs when visiting Safelite.
What are some nearby places to visit in Buffalo after visiting Safelite AutoGlass?
After your appointment, you might enjoy visiting The Rabbit Hole Gallery or stopping by Sweet Bites by Michele for a cafe treat.
How can nearby services like Kwik Fill convenience store benefit customers visiting Safelite AutoGlass?
Customers can conveniently refuel or grab essentials at nearby Kwik Fill gas station and convenience store before or after servicing their auto glass at Safelite.