Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Buffalo. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Buffalo today!
Location
Hours
Reviews
4.4
629 reviews
5 stars
452
4 stars
84
3 stars
31
2 stars
16
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, while some reported negative experiences with unprofessional behavior and poor communication.
Rental Process
The rental process was generally described as quick and easy, with many customers appreciating the efficiency of pick-up and drop-off.
Vehicle Quality
Most reviews highlighted the cleanliness and good condition of the vehicles, although there were complaints about receiving the wrong vehicle type and issues with vehicle maintenance.
Reservation Issues
Several customers experienced problems with reservations not being honored, leading to frustration and dissatisfaction with the service.
- DHDale Harvey3 days ago5.0Seamless experience beginning to end. National makes it easy - on the road without the hassle or paperwork!
- GTGustavo TorresDec 28, 20255.0Pick up was a little slower than usual, Christmas day... we understand the limited staff, unit in excellent condition, and return was swift. Kudos to Zee, we were 30 mins late and the system was charging us some additional, but we quickly solved the situation (small details make a difference in the whole experience)...
- BRBrian T. RudeDec 28, 20251.0I recently rented a car from National in Buffalo international. I wanted to put a good word for Miss Sarah, at that location. Her professionalism and helpful personality reflect great credit on your organization.
- ETElinor TrocheDec 25, 20255.0Fast service and good customer service!
- KSKelly SanderDec 17, 20255.0Great experience! Had an issue at pick up and the attendant was incredibly human, helpful and understanding. And the issue was MY issue, not theirs. They were ready to go!
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Buffalo?
National Car Rental is located at 4200 Genesee St, Buffalo, NY 14225, United States.
What are the operating hours for National Car Rental in Buffalo?
National Car Rental in Buffalo is open daily from 6:00 AM to 11:59 PM.
What types of car rentals does National Car Rental offer in Buffalo?
They offer a variety of car rentals including economy, luxury, and general rental cars.
How can I make a reservation for a car rental at National Car Rental Buffalo?
Reservations can be made online via their website at https://www.nationalcar.com/en/car-rental-locations/us/ny/buffalo-niagara-international-airport-29nd.html.
Does National Car Rental Buffalo accept American Express and cash as payment options?
Yes, National Car Rental accepts American Express, cash, and other major payment options including Visa and Mastercard.
How can I skip the counter when renting a car at National Car Rental Buffalo?
You can skip the counter by using the National app with the Emerald Club service, allowing you to choose any car in the aisle and manage your rental directly.
Are there any coffee shops nearby National Car Rental Buffalo for a quick refreshment?
Yes, you can visit nearby Coffee Beanery or Tim Hortons for coffee and snacks before or after your car rental experience.
Is National Car Rental conveniently located near Buffalo Niagara International Airport?
Yes, National Car Rental is located near Buffalo Niagara International Airport, making it easy for travelers to pick up a rental car upon arrival.
What dining options are available near National Car Rental Buffalo?
Nearby dining options include Anchor Bar for American cuisine, Checkers for fast food, and Queen City Kitchen for Italian pizza and more.
Are there any transportation services nearby to help get to National Car Rental Buffalo?
Yes, you can use Airport Taxi Service or nearby bus stations like Greyhound Bus for transportation to and from National Car Rental Buffalo.