Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Buffalo. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Buffalo today!
Location
Hours
Reviews
4.4
621 reviews
5 stars
446
4 stars
83
3 stars
31
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the staff for being helpful and professional, others reported rude and unprofessional behavior, particularly from management.
Reservation Issues
Several customers experienced problems with reservations not being honored, leading to frustration and dissatisfaction.
Vehicle Quality
Many customers appreciated the quality and cleanliness of the vehicles, although some reported issues with specific cars, such as cleanliness and maintenance.
Efficiency
Customers generally noted quick and easy pickup and return processes, although some mentioned long wait times at certain locations.
Communication Problems
There were complaints about poor communication regarding inventory and reservation confirmations, leading to customer dissatisfaction.
- NGNatalie G4 days ago5.0Serena and Jacob made the check in and check out process seamless. I was upgraded to an SUV and the car was clean. No issues whatsoever.
- DFDennis FrisciaNov 17, 20255.0Scott Murray at the inside booth is the greatest associate ever! Easygoing, efficient and very friendly!! HOORAY for Scott!
- PMPeter MillicanNov 10, 20255.0Top tier, professional and friendly!
- AGAvrahom GurwitzNov 6, 20255.0Very smooth pick up and after hours drop off at Buffalo Airport. Courteous and helpful staff. Car was new and clean. No issues developed during my whole stay. Would definitely recommend again for myself and others.
- AMAshley MillerNov 5, 20255.0We got into Buffalo late and tired - first time ever being in Buffalo - Noah took excellent care of us - fast service - best price! He really set the tone for the rest of our stay in Buffalo.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Buffalo?
National Car Rental is located at 4200 Genesee St, Buffalo, NY 14225, United States.
What are the operating hours for National Car Rental in Buffalo?
National Car Rental in Buffalo is open daily from 6:00 AM to 11:59 PM.
What types of car rentals does National Car Rental offer in Buffalo?
They offer a variety of car rentals including economy, luxury, and general rental cars.
How can I make a reservation for a car rental at National Car Rental Buffalo?
Reservations can be made online via their website at https://www.nationalcar.com/en/car-rental-locations/us/ny/buffalo-niagara-international-airport-29nd.html.
Does National Car Rental Buffalo accept American Express and cash as payment options?
Yes, National Car Rental accepts American Express, cash, and other major payment options including Visa and Mastercard.
How can I skip the counter when renting a car at National Car Rental Buffalo?
You can skip the counter by using the National app with the Emerald Club service, allowing you to choose any car in the aisle and manage your rental directly.
Are there any coffee shops nearby National Car Rental Buffalo for a quick refreshment?
Yes, you can visit nearby Coffee Beanery or Tim Hortons for coffee and snacks before or after your car rental experience.
Is National Car Rental conveniently located near Buffalo Niagara International Airport?
Yes, National Car Rental is located near Buffalo Niagara International Airport, making it easy for travelers to pick up a rental car upon arrival.
What dining options are available near National Car Rental Buffalo?
Nearby dining options include Anchor Bar for American cuisine, Checkers for fast food, and Queen City Kitchen for Italian pizza and more.
Are there any transportation services nearby to help get to National Car Rental Buffalo?
Yes, you can use Airport Taxi Service or nearby bus stations like Greyhound Bus for transportation to and from National Car Rental Buffalo.