Monro Auto Service and Tire Centers

4.4
725 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
2955 Main Street, Buffalo, NY
14214, United States

Hours

Reviews

4.4
725 reviews
5 stars
588
4 stars
19
3 stars
15
2 stars
10
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Mark and his team's professionalism and attentiveness.

Trustworthiness

Several reviews expressed concerns about potential upselling and dishonesty, with customers feeling taken advantage of during inspections and repairs.

Efficiency

Customers frequently noted quick service and timely completion of work, even for walk-ins or last-minute requests.

Mixed Experiences

While many had positive experiences, there were significant complaints about failed inspections and unnecessary repair recommendations, leading to distrust.
  • SZ
    Shannon Zasa
    5 days ago
    5.0
    I was really happy with their service, had to get my muffler replaced as well as my brakes and our mechanic, Mark, explained the repairs and why they needed to get done which I really appreciated. He also scored some discounts for us since the repairs weren’t cheap. I’d definitely bring my car back here again if we ever need to!
  • FM
    Frances Manly
    5 days ago
    5.0
    I went to Monroe when a tire on my car blew out. I expected to have to buy four new tires because I'd been told that that was necessary on a car with all-wheel drive. But after checking the tread on my other tires, they said they could just replace the damaged one as long as it was the same kind as the others. It took a couple of days for them to get the replacement tire, but I was happy to wait. Overall I was impressed with the efficient and friendly service, and especially with the fact that they could easily have sold me four tires but offered the much less expensive option of just getting one. I expect to be returning there for other service when I need it.
  • BC
    Brain Candy
    6 days ago
    5.0
    First of all, I will be speaking about the main and hurdle location 1. Phone experience, A+ 2. Greeting experience when walking in the door A+ extremely friendly 3. Conversation was fantastic. Pricing was fantastic educational facts throughout the time I was in the building was fantastic. I had an oil change done and inspection in three windshield wipers. They got it done in less than an hour. I encourage everybody go see these guys. They’re definitely the best in the city . And again, I’ll say I’m speaking about the main and hurdle location
  • SL
    Scott Levergood
    Jan 2, 2026
    5.0
    ⭐⭐⭐⭐⭐ Top-tier service. Real people. Real respect. Huge shout-out to Garrett and Brandon at Monro Muffler Brake & Service on Main Street 🔧💪 I stopped in with questions about getting an oil change on an Enterprise rental when Enterprise couldn’t fit me in right away. Instead of brushing me off, Garrett and Brandon took the time to actually explain my options, broke everything down clearly, and did it with patience and kindness 🙏 They told me to come back the next morning at 9am and assured me they’d get me in and out as fast as possible ⏱️🚗 No pressure. No attitude. Just solid communication and good energy. You can tell right away these guys take pride in their work and how they treat people. Professional, respectful, and genuinely good dudes 👊😄 This is how auto service should be done. Highly recommend. Boss-level crew. 🛠️🔥
  • NR
    Nahdira Rollins
    Dec 31, 2025
    5.0
    diagnosed my tire issue without a problem, and helped me out super quickly. friendly folks all around; been there more than 40 years, they know their stuff.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What automotive services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. They also provide check engine services and specialize in tire changes with top-quality brands.

What tire brands are available at Monro Auto Service and Tire Centers in Buffalo?

They specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.