Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
205 reviews
5 stars
124
4 stars
29
3 stars
10
2 stars3
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Service Quality
Customers appreciated the quick service and efficiency, but there were complaints about upselling and unnecessary repairs.
Pricing Transparency
Several customers felt misled about pricing, with accusations of overcharging and lack of upfront communication regarding costs.
Trustworthiness
There are significant concerns about the honesty of the service provided, with multiple customers suggesting that they were given unnecessary repairs or upsold on services.
Overall Experience
While many customers had positive experiences and praised the staff, a notable number expressed dissatisfaction and vowed not to return due to various issues.
- MKMike KerlOct 9, 20255.0Special thanks to Josh (Mgr) and staff at Goodyear Store in West Seneca. He was extremely helpful, knowledgeable, and professional. Would recommend to everyone. Thank you
- RFR. Josh FieldSep 1, 20255.0Great service, in and out! No nonsense like you'll get at Firestone 🙄
- DTDonald TeresaAug 30, 20255.0First off my communication with Chris was excellent. He was honest and upfront about the fact it may take a day or so to get to my car. The next day I had been informed I was good to go. I not only communicated with Chris but technicians Dan and Bill. I was very satisfied with the fix done on my problem, my vehicle was actually finished far sooner than I expected. I have dealt with Goodyear and Chris on previous occasions, I always recommend it’s service to others.
- JLJessie LevineAug 4, 20251.0If I could leave 0 stars I would. Made appointment online and ordered tires. Get to location and they don’t have them in stock and wanted me to pay $300 more for ones they did have. Waste of time.
- DFDawn FiorellaAug 4, 20255.0Friendly customer service. Quick in and out and price friendly!! Highly recommend
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 300 Orchard Park Road, Buffalo, NY 14224-2635, USA.
What are the business hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have facilities accessible to customers with disabilities?
Yes, the location features wheelchair accessible entrances and restrooms.
Can I book an appointment online at Goodyear Auto Service?
Yes, appointments can be made online through their website's reservation page.
Are there coffee shops near Goodyear Auto Service where customers can wait?
Yes, Tim Hortons coffee shops are nearby, providing a convenient place for customers to relax while waiting for their service.
What banking facilities are close to Goodyear Auto Service for financial services?
KeyBank and Community Bank, N.A. are nearby, offering banking and financial services for customers who may need them.
Are there places to refuel near Goodyear Auto Service?
Yes, Tops Fresh Xpress gas station is close by, making it easy to refuel before or after visiting the service center.