Gerber Collision & Glass

Reviews

• KB

  Kayla B

  Oct 3, 2025
  1.0
  Absolutely do not bring your vehicle here. I entrusted Gerber with my car following an accident that already required an extended two-month repair due to damages and parts delays. During that time, my car was broken into while in their possession, and several of my belongings were stolen—including a sentimental item from my late father. I trusted them to safeguard my vehicle as if it were their own, and that trust was completely disregarded. To make matters worse, the rock used to break my window was left inside the car, along with shards of glass that were never fully cleaned out. Even after finally receiving my car back, it is still not in proper working order—there is now an abnormal noise coming from one of the tires that was never present before. Instead of addressing the issue, Gerber has refused responsibility and attempted to defer me elsewhere to prove their liability. As for the stolen items, no effort has been made to remedy the situation or even acknowledge the seriousness of what was taken. What should have been a straightforward repair process has instead become a source of ongoing stress, frustration, and emotional strain. If you value your vehicle, your peace of mind, and any sense of accountability from the company you choose, take your car anywhere else but here.
• CH

  Cheryl Hellerman

  Nov 16, 2018
  1.0
  Was lied to from the estimator the service guy who was working on the car never returned my call and I had to call repeatedly to get an answer did not get a printed copy of the estimate until I picked up my car. Took way to long to make the repairs and was not compensated for the delays. Would never recommend them to anyone or go there again!!!!
• JR

  Joseph Rivera

  Feb 7, 2018
  5.0
  I've been taking my vehicles to them for at least 20 years. Service is awsome.
• JW

  Joseph White

  Feb 14, 2017
  5.0
  Nate was the best! Always prompt with communication and promise dates! Outstanding customer service! Would definitely recommend to anyone!
• RR

  Roz

  Oct 27, 2016
  5.0
  Top notch service from the employees at front desk, to the body work techs...& the Enterprise people are great also. I highly recommend Carubba! My car looks brand new! I would mention the employees by name, but I don't want to leave anyone out. They are professional, friendly, and competent, they take the time to explain everything and one never feels rushed. They are very knowledgeable with the insurance process as well. Excellent!!

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