Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.6
191 reviews
5 stars
158
4 stars
15
3 stars2
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Irene and Lesa for their exceptional service and communication.
Repair Quality
While several reviews noted excellent repair work and timely completion, there were also complaints about subpar quality and issues with repairs not being done correctly.
Communication
Customers appreciated regular updates throughout the repair process, although some expressed frustration over lack of communication and delays.
Timeliness
Several reviews mentioned quick turnaround times for repairs, while others reported delays that caused inconvenience.
- NBNicole BDec 28, 20255.0Extremely happy with the turnaround time of my car as well as the experience I had with the team. My car was returned to me in a timely manner & from the start at the front desk to the very end I had a very pleasant experience. I will definitely be coming back if I need my vehicle worked on again for future repairs. Very happy with the way my vehicle was returned to me & the condition on the inside & out, they even cleaned up the interior & even fixed one of my headlights that I had installed myself a few months ago just as a courtesy when repairing my car from an accident. Overall good experience & will be recommending this business for friends & family that ask for suggestions.
- KPKathleen petkoDec 18, 20255.0Gabe called every day and updated me though the process. He was very thorough and updated me about everything including parts updates. He brightened my day hearing from someone who cares.
- JCJay CheungDec 12, 20251.0michael is terrible. cost lots of money didnt fix shet
- AMAnthony MillerAug 20, 20255.0These guys are the best not only did they have my car looking great again after a 4 car collision listen to this my battery died while at the shop but between Sam and Gabe they bought me a new battery and installed it talk about the people champ!!!! These guys go above and beyond to satisfy the community thank u guys so much for everything
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Buffalo offer?
Gerber Collision & Glass provides auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What are the business hours of Gerber Collision & Glass on weekdays?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does Gerber Collision & Glass offer any guarantees on their repair work?
Yes, Gerber Collision & Glass offers a Lifetime Guarantee for as long as you own your vehicle on their repairs.
Where is Gerber Collision & Glass located in Buffalo?
Gerber Collision & Glass is located at 973 Hertel Ave, Buffalo, NY 14216, USA.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
How can I contact Gerber Collision & Glass for a free estimate?
You can contact them via their phone number +1 716-258-3900 or email at info@gerbercollision.com for a free collision auto body repair estimate or auto glass quote.
Is Gerber Collision & Glass open on major holidays?
No, they are closed on major holidays including November 27, 2025, December 25, 2025, and January 1, 2026.
What nearby places can I visit before or after my appointment at Gerber Collision & Glass?
Nearby you can visit the North Park Branch Library for public services, Hippodrome Billiards Inc for billiards and bowling, or New Generation Ministries if you want to attend a local church.
Are there any nearby automotive-related businesses close to Gerber Collision & Glass?
Yes, nearby automotive-related businesses include Dragons Automotive for automotive repair, Glass America, and Continental Transmission North Buffalo which provides transmission repair and towing services.
Can customers use public transit or visit nearby retail stores near Gerber Collision & Glass?
Customers can visit nearby retail stores like Kmart and Family Dollar for shopping, and use services like Western Union located close to Gerber Collision & Glass for money transfer needs.