Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Buffalo, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Buffalo location today.
Location
Hours
Reviews
4.0
618 reviews
5 stars
391
4 stars
62
3 stars
31
2 stars
29
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Joe and Patrick for their professionalism and support.
Reservation Issues
Several reviews highlighted problems with reservations, including overbooking and lack of vehicle availability despite confirmed bookings.
Vehicle Condition
Feedback varied on vehicle cleanliness and condition, with some customers reporting issues like bad smells or unclean cars, while others noted clean and well-maintained vehicles.
Overall Experience
While many customers had positive experiences, a significant number expressed frustration with the booking process and customer service, indicating inconsistency in service quality.
Convenience
The location was frequently mentioned as convenient, with quick pick-up and drop-off processes, although some customers experienced delays.
- AHAsia HillNov 13, 20255.0Joe and Colleen are always helpful and accommodating!
- TGTami GutierrezNov 2, 20255.0Enterprise made the process easy. Super friendly and accommodating. Patrick and Joel? Joe? Very friendly and helpful. Every one in the office was very nice.
- PAPatrice AtwoodOct 15, 20255.0Great customer service
- NMNora MasseySep 16, 20255.0My experience was very excellent from the beginning to the end. I have nothing but good things to say the location is very convenient
- JCJennifer CrumSep 5, 20254.0Even though it was difficult to contact the company at first to set up a vehicle, when all was set and we picked the car up and returned it, everything went smoothly. The car was clean and drove without problems. Just difficult to arrange to rent the car.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Downtown Buffalo offer?
They offer a wide range of vehicles including standard cars, vans, luxury cars, and more with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car Downtown Buffalo?
Monday to Friday from 8am to 6pm, Saturday 9am to 1pm, and Sunday 10am to 2pm.
Where is Enterprise Rent-A-Car located in Buffalo?
At 1312 Main Street, Buffalo, NY, 14209, USA, in the Downtown Buffalo area.
Which payment methods are accepted by Enterprise Rent-A-Car in Buffalo?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer discounts or special programs?
Yes, they offer discounts for active military personnel and are women-owned.
How can I make a car rental reservation with Enterprise in Downtown Buffalo?
You can reserve a rental car online via their website at http://enterprise.com/reserve or visit their location directly.
Which nearby places might be useful or interesting to check out when visiting Enterprise Rent-A-Car in Buffalo?
Nearby you can find fast food restaurants like McDonald's and Burger King for a quick meal, and the Packard Motor Car Showroom and Storage Facility, a local landmark, which is great to visit before or after your rental.
Are there nearby transit or auto services accessible from Enterprise Rent-A-Car in Downtown Buffalo?
Yes, places like Monro Auto Service and Tire Centers and Goodyear Auto Service are nearby, offering auto repairs and tire services, convenient if you need vehicle maintenance during your visit.
What nearby healthcare facilities are located close to Enterprise Rent-A-Car Buffalo?
Nearby are healthcare and counseling centers such as Sherryfamily Planning Center-Kaleida, Erie County Medical Downtown, and Spectrum Health & Human Services which provide medical and mental health services.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, airport pick-up is one of the services offered by Enterprise Rent-A-Car in their Downtown Buffalo location.