Brand Certified
Enterprise Rent-A-Car
4.0(635 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1312 Main Street, Buffalo, NY
14209, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(716) 884-6666
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/downtown-buffalo-2939.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Buffalo, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Buffalo location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
635 reviews
5 stars
406
4 stars
62
3 stars
31
2 stars
29
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting exceptional service from employees like Joe and Colleen.
Efficiency
Several reviews noted quick check-in and check-out processes, with some customers reporting being served in under 15 minutes.
Vehicle Availability Issues
Multiple customers experienced problems with vehicle availability, including reservations not being honored and being told no cars were available despite prior confirmations.
Mixed Cleanliness Feedback
While some customers reported clean vehicles, others mentioned issues with cleanliness, such as cars smelling bad or not being properly cleaned before pickup.
Positive Experiences
Overall, many customers expressed satisfaction with their rental experiences, recommending the location for its service and ease of process.
- TRTracy Roseboro4 days ago5.0Friendly staff and free upgrade! Handicap accessible as there are no stairs.
- RARod AllenFeb 18, 20265.0Great service in and out 15mins at the most including picking me up from collision shop.I think they where faster than tim Hortons drive morning rush.excellent service
- SAStacey AliJan 20, 20264.0I had a little bit of a misfortune with a rental car so I am giving 4 stars BUT Joe D. Gave exceptional customer service to make it right!!! Honestly, makes you realize there are some good, honest people working out there. I give him and the girl there FIVE STARS!!! EXCELLENT Customer service!!!
- JHJarell HillJan 12, 20261.0Enterprise allowed a towing company top tow the vehicle we rented and everything was stolen out of it after they had it for a week, don’t trust any towing company that is associated with enterprise and please get a rental from somewhere else if you’d like to keep all of your belongings
- USUmesh Ghaskata (Spike)Jan 8, 20261.0The customer care service is really annoying, I called 3 times all of them was behaving rudely and cut the call in between conversation
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Downtown Buffalo offer?
They offer a wide range of vehicles including standard cars, vans, luxury cars, and more with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car Downtown Buffalo?
Monday to Friday from 8am to 6pm, Saturday 9am to 1pm, and Sunday 10am to 2pm.
Where is Enterprise Rent-A-Car located in Buffalo?
At 1312 Main Street, Buffalo, NY, 14209, USA, in the Downtown Buffalo area.
Which payment methods are accepted by Enterprise Rent-A-Car in Buffalo?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer discounts or special programs?
Yes, they offer discounts for active military personnel and are women-owned.
How can I make a car rental reservation with Enterprise in Downtown Buffalo?
You can reserve a rental car online via their website at http://enterprise.com/reserve or visit their location directly.
Which nearby places might be useful or interesting to check out when visiting Enterprise Rent-A-Car in Buffalo?
Nearby you can find fast food restaurants like McDonald's and Burger King for a quick meal, and the Packard Motor Car Showroom and Storage Facility, a local landmark, which is great to visit before or after your rental.
Are there nearby transit or auto services accessible from Enterprise Rent-A-Car in Downtown Buffalo?
Yes, places like Monro Auto Service and Tire Centers and Goodyear Auto Service are nearby, offering auto repairs and tire services, convenient if you need vehicle maintenance during your visit.
What nearby healthcare facilities are located close to Enterprise Rent-A-Car Buffalo?
Nearby are healthcare and counseling centers such as Sherryfamily Planning Center-Kaleida, Erie County Medical Downtown, and Spectrum Health & Human Services which provide medical and mental health services.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, airport pick-up is one of the services offered by Enterprise Rent-A-Car in their Downtown Buffalo location.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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