Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Buffalo, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Buffalo location today.
Location
Hours
Reviews
4.0
629 reviews
5 stars
402
4 stars
61
3 stars
31
2 stars
29
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Joe and Colleen.
Reservation Issues
Several reviews highlighted problems with reservations, including overbooking and unavailability of reserved vehicles, leading to customer frustration.
Cleanliness and Vehicle Quality
While many customers noted clean vehicles and good driving experiences, there were complaints about some cars being poorly cleaned or having unpleasant odors.
Efficient Process
Customers appreciated the quick and easy check-in and check-out process, often mentioning the use of the Enterprise app to streamline their experience.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding communication and service quality, particularly related to reservation management.
- USUmesh Ghaskata (Spike)4 days ago1.0The customer care service is really annoying, I called 3 times all of them was behaving rudely and cut the call in between conversation
- FMFr Jack MattimoreDec 31, 20255.0Renting a car from Enterprise on Main and Utica in downtown Buffalo is always a satisfying experience. The staff are pleasant and efficient and could not be more accommodating. It’s worth an Uber from the airport to avoid the long line and wait there. Best of all, everything can be done beforehand using the Enterprise app. Soecial shout out to Mr. Rosa, the assistant manager.
- HMHeidi MeidenbauerDec 30, 20255.0Easy check in and out with friendly, professional staff and clean cars
- BBBuffaloJoeDec 15, 20255.0As accidents go with vehicles insurance companies aren't the swiftest of entities to deal with but, the associates at the Main Street Buffalo location were there to be the liaison between the myself and the insurance company and, they kept me informed regarding updates. Colleen and the gentleman were very friendly and professional. I would recommend this Enterprise Rental location to anyone in need of a car rental for any reason. They deserve to have a "Shop Kitten" or "Shop Puppy" o keep them amused!
- AGAlicea GrayDec 12, 20255.0Very nice experience yes I’ll do it again. Yes, I will refer them to friends and family. Awesome. My car had a flat tire. They swapped it out for a new vehicle fast and sufficient, and very respectful and courteous.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Downtown Buffalo offer?
They offer a wide range of vehicles including standard cars, vans, luxury cars, and more with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car Downtown Buffalo?
Monday to Friday from 8am to 6pm, Saturday 9am to 1pm, and Sunday 10am to 2pm.
Where is Enterprise Rent-A-Car located in Buffalo?
At 1312 Main Street, Buffalo, NY, 14209, USA, in the Downtown Buffalo area.
Which payment methods are accepted by Enterprise Rent-A-Car in Buffalo?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer discounts or special programs?
Yes, they offer discounts for active military personnel and are women-owned.
How can I make a car rental reservation with Enterprise in Downtown Buffalo?
You can reserve a rental car online via their website at http://enterprise.com/reserve or visit their location directly.
Which nearby places might be useful or interesting to check out when visiting Enterprise Rent-A-Car in Buffalo?
Nearby you can find fast food restaurants like McDonald's and Burger King for a quick meal, and the Packard Motor Car Showroom and Storage Facility, a local landmark, which is great to visit before or after your rental.
Are there nearby transit or auto services accessible from Enterprise Rent-A-Car in Downtown Buffalo?
Yes, places like Monro Auto Service and Tire Centers and Goodyear Auto Service are nearby, offering auto repairs and tire services, convenient if you need vehicle maintenance during your visit.
What nearby healthcare facilities are located close to Enterprise Rent-A-Car Buffalo?
Nearby are healthcare and counseling centers such as Sherryfamily Planning Center-Kaleida, Erie County Medical Downtown, and Spectrum Health & Human Services which provide medical and mental health services.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, airport pick-up is one of the services offered by Enterprise Rent-A-Car in their Downtown Buffalo location.