Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Buffalo, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Delaware Avenue location today.
Location
Hours
Reviews
4.0
362 reviews
5 stars
232
4 stars
43
3 stars
16
2 stars
14
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly at the Delaware Ave location, highlighting their professionalism and willingness to assist.
Reservation Issues
Numerous reviews mentioned problems with reservations, including cars not being available despite prior bookings, leading to significant customer frustration.
Vehicle Quality
Several customers reported receiving poorly maintained vehicles, including issues like cleanliness and mechanical problems, which detracted from their overall experience.
Communication Problems
Customers expressed dissatisfaction with the lack of communication regarding reservations and issues, often feeling ignored or misled by staff.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, indicating inconsistency in service quality across different visits.
- ADAshleigh DNov 5, 20255.0Olivia and Justin are amazing!! They are easy to work with, friendly and professional!! Thank you for a great experience!
- SHSandra HamOct 25, 20255.0Wonderful customer service and good cars.
- MDMelissa DreOct 21, 20255.0I needed to rent a car while mine was in the shop. I was anxious about having to drive a vehicle I was unfamiliar with. The staff members I dealt with (Justin and Olivia) were wonderful and put my mind at ease. I had minimal wait time when picking up the freshly cleaned car and I was shown how certain features worked. They were both friendly and very helpful, which made renting from them a pleasant experience. Thanks to the great customer service I received from Justin and Olivia, I highly recommend the Enterprise at this location!
- PRPedro RuizOct 21, 20255.0The staff is outstanding. Great communication and service
- LRLexxa RaeOct 15, 20252.0I was given a faulty vehicle one time and then I was overcharged on a vehicle and still have yet to speak with someone regarding this issue but keep being told someone is going to get back to me. All was well until it wasn’t and how do you treat customers this way?
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Buffalo, NY?
Enterprise Rent-A-Car is located at 2643 Delaware Ave, Buffalo, NY 14216.
What types of vehicles can I rent at Enterprise Rent-A-Car on Delaware Avenue?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the business hours for Enterprise Rent-A-Car at Delaware Avenue?
The location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special services?
Yes, they offer discounts for active military personnel and are a women-owned business.
How can I reserve a rental car from Enterprise Rent-A-Car at Delaware Avenue?
You can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/ny/buffalo-delaware-ave-2933.html.
Which nearby automotive repair shops could be convenient if my car needs service while renting?
Nearby automotive repair shops include Carubba Collision and Gerber Collision & Glass, both close to Enterprise Rent-A-Car on Delaware Avenue.
Are there any convenient dining options near Enterprise Rent-A-Car on Delaware Avenue?
Yes, you can find dining options such as Applebee's Grill + Bar, Anderson's Frozen Custard, and Five Guys nearby for a meal before or after your rental.
What nearby services can support my health and wellness while visiting the area?
Nearby health services include Dr. Steven Bench (optometrist), Quest Diagnostics (laboratory testing), and WW (Weight Watchers) for wellness support.
Is there public transit or other helpful nearby locations for customers visiting Enterprise Rent-A-Car on Delaware Avenue?
While specific transit stations aren't listed, nearby places like Evans Bank and NBT Bank provide financial services, and nearby stores such as Metro Mattress Buffalo and Sherwin-Williams can be convenient to visit along with your rental appointment.