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AutoZone Auto Parts

4.0
(500 reviews)

Business Details

1608 Main St, Buffalo, NY
14209, United States
(716) 882-7507
https://www.autozone.com/locations/ny/buffalo/1608-main-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main St in Buffalo, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Buffalo, NY or call us at (716) 882-7507.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1608 Main St, Buffalo, NY
14209, United States

Hours

Reviews

4.0
500 reviews
5 stars
262
4 stars
104
3 stars
62
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unprofessional.

Staff Knowledge

Several customers noted that staff members were knowledgeable and able to assist with locating parts and providing recommendations.

Inventory Issues

Multiple reviews mentioned problems with inventory, including items being out of stock despite being listed as available online.

Service Speed

Customers expressed frustration with slow service and long wait times, particularly when needing assistance with installations.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences with specific employees who provided excellent service.
  • AR
    Antonio Rivera
    3 days ago
    1.0
    The reason I gave your store such a low rating is because of the employeethat are working there. I don't know her name but her name tag says NY. She has the worst customer service. Every time I walk in she will never help me. She always says oh go down there to computar at the end he'll help you. I'll go to the counter at the end and Lucas will assist with what I need. I needed my wipers put on and he didn't know how to install them. So, he said NY can you install the wipers for the customer and she said no is he gonna pay me. I said no isn't the service free? Lucas said never mind I'll ask Kim and she came out installed the wipers said have a good day and I left.
  • ML
    Monique Little
    Feb 7, 2026
    2.0
    Went this afternoon around 3:15pm. The guy who rang me up and put on the wipers was friendly and helpful. There was a black female working the counter who i had to say hello to twice. The first time she just looked at me. She kept patting her head like she had an itchy scalp. Very unfriendly and not a good look, working at the front counter
  • PF
    Paula Fields
    Jan 31, 2026
    1.0
    Terrible. I bought a headlight bulb and needed it installed. I was told that as soon as he installed a battery for this couple in front of me that I would be next. People kept pulling up and asking for help. He helped them and left me waiting. Almost an hour. I went inside to complain. He was helping customers in the store and ignored me. Finally he came over and said ok. I can help now. Took an hour and 20 minutes of waiting. Absolutely ridiculous. I am beyond missed. There is no excuse for this at all
  • CF
    charles farrar
    Jan 15, 2026
    1.0
    Lacking customer service, rude.
  • CL
    Cosmic Fitness, LLC
    Nov 25, 2025
    5.0
    Thank you, Goomba, for your help locating the correct passenger windshield wiper for my mother's Prius Prime, and installing it quickly!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Buffalo, NY is open from 7:30 AM to 9:00 PM Monday through Saturday.

Is AutoZone Auto Parts open on Sundays?

Yes, it is open on Sundays from 9:00 AM to 7:00 PM.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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