Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Seneca St in West Seneca, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Seneca, NY or call us at (716) 674-3377.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
261 reviews
5 stars
158
4 stars
62
3 stars
17
2 stars
9
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for being helpful and friendly, others were criticized for unprofessional behavior and lack of knowledge.
Product Availability
Customers frequently noted issues with inventory accuracy, leading to wasted trips when parts were not in stock.
Employee Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about employees lacking expertise.
Overall Experience
Experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to poor service.
Efficiency
Some customers appreciated quick service and hassle-free shopping, while others experienced delays and disorganization.
- MBMerle BumpNov 10, 20255.0Both employees were kind and helpful. Good attitude
- JBJim BrainardOct 30, 20251.0These people or atleast the person I delete with was more into my cc info than getting me the right headlamps last night- so im working in the rain to change blowen buld and find he gave me the wrong ones $70. For bulbs raining its dark and wrong parts. Cant make this crap up go someplace that has accountable employees NAPA fixed me up. end of rant
- KHKeith HoverSep 23, 20253.0Didn't have the part. Parts guys try to help find it but no one had it close so went else were but will be back to auto zone see again thank you
- NSNate SSep 6, 20253.0If your employees are going to throw such a huge fit about changing a battery perhaps you should just discontinue offering it as a service. The first guy with long hair and glasses (not worth remembering his name) was complaining the whole time and talking trash about my car - even told me not to come back here for a battery again. I’d have left one star if it weren’t for Will coming out and sending that big baby inside. Will provided excellent service with a great attitude and was very nice. Not sure how the other guy even got this job, let alone retains it. I’ll take the first guys advice and find somewhere other than auto zone to go to from here on out.
- JJJesseAug 31, 20251.0Claimed they had a part I needed. Wasted time driving over here just for them to tell me their inventory is off
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in West Seneca, NY is open from 7:30 AM to 8:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services to customers.
Where is AutoZone Auto Parts located?
AutoZone is located at 3917 Seneca St, Buffalo, NY 14224, USA.
What types of products can I purchase at AutoZone Auto Parts?
You can buy auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
What brands does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts by phone and email?
You can call AutoZone at (716) 674-3377 or email customer.service@autozone.com for assistance.
What are the weekend hours for AutoZone Auto Parts?
On Saturdays, AutoZone is open from 7:30 AM to 8:00 PM, and on Sundays from 8:30 AM to 7:00 PM.
Are there any nearby beauty salons to AutoZone Auto Parts?
Yes, All Dolled Up Beauty Bar and E Clips Hair Salon Inc are nearby beauty salons where customers can enjoy spa and salon services before or after visiting AutoZone.
Can I find shoe stores near AutoZone Auto Parts?
Yes, Saucony and Hook's Shoes are shoe stores located near AutoZone. Visitors can conveniently shop for footwear alongside their auto parts needs.
What other useful places are near AutoZone Auto Parts for community or healthcare services?
The West Seneca Community Food Pantry, St. David's Episcopal Church, and Southgate Medical Group are nearby places offering food assistance, community support, and medical services, providing useful resources for visitors in the area.