Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broadway in Buffalo, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Buffalo, NY or call us at (716) 895-1615.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
518 reviews
5 stars
275
4 stars
115
3 stars
48
2 stars
19
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude behavior from managers.
Manager Performance
Managers Dewey and Kevin received positive feedback for their assistance, while other managers faced criticism for poor service.
Product Availability
Customers appreciated the availability of parts, but some experienced issues with incorrect items being sold.
Store Environment
The store is often busy, leading to longer wait times, but many noted the staff's friendliness and willingness to help.
- MAmorjina AkterDec 19, 20251.0Very bad service and employee don't like to talk with customer. They are prices are no matching on registered. . I give the picture = price say 4.99 and cash counter say 9.99. Manager don't like to work that's why employees are lazy.
- MCM CDec 18, 20251.0The customer service at this location is subpar, with both the manager and staff exhibiting rude behavior, which is disappointing and not what I expect.
- KWkayla washingtonDec 9, 20255.0Just becoming a recent car owner I thought I knew it all until lights started going off and my car radio stopped working. My coworker told me to go the auto zone for them to check my alternator and since I live in the area I went to the one on broadway. At first I thought they were going to cheat me because I’m young however the store manager Mr. Kevin was actually very helpful in helping me figure out what was going and the cashier was really nice. If something else goes wrong with my car small or big I will return. Great first experience
- JLJames LindsayDec 5, 20255.0I hurt my hand about two weeks ago and needed to replace my headlight bulbs and windshield wipers. At first, I tried to do it myself in the parking lot since i am a mechanic, but I was really struggling. Kevin had just finished helping someone else and noticed me having a hard time. Even though I'm stubborn, he came to my rescue without hesitation. Everyone in the store was incredibly helpful and friendly throughout the whole experience. I absolutely love this place! Kevin and the guys at the Broadway branch run a top-notch shop. Highly recommended!
- NSNicole SandersDec 5, 20255.0I went to the Autozone on Broadway because I needed brakes, and the customer service was great. They were very helpful and made sure I had the correct parts. I also heard a noise coming from my car, and instead of paying an arm and a leg at the dealership, the people there helped me for a much lower cost — and the noise is now gone. Highly recommend!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Buffalo, NY?
AutoZone Auto Parts is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Buffalo?
It is located at 1224 Broadway St, Buffalo, NY 14212.
What types of products does AutoZone Auto Parts offer?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call them at (716) 895-1615 or email customer.service@autozone.com for assistance.
Which automotive brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby places where I can grab a meal before or after visiting AutoZone?
Yes, nearby eateries include The Groove Lounge and Cafe, Golden Garden Restaurant, Down The Way Chop Steak Shop, and Falcons restaurant.
If I need cash while visiting AutoZone, are there ATMs nearby?
Yes, there are ATMs nearby including LibertyX Bitcoin ATM and other financial service ATMs.
What nearby places can provide additional automotive supplies or services?
Nearby places include another AutoZone store and Duch Builders Supply for building and hardware needs.
Are there recreational or fitness facilities near AutoZone Auto Parts?
Yes, Ray Mattys Gym is a nearby fitness facility you might visit before or after shopping at AutoZone.