Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Broadway in Buffalo, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Buffalo, NY or call us at (716) 895-1615.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
508 reviews
5 stars
267
4 stars
116
3 stars
48
2 stars
19
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially managers like Dewey and Tim, for their helpfulness and excellent service.
Inconsistent Experiences
While some customers reported great service, others experienced rudeness and unhelpfulness from certain staff members, particularly managers.
Product Availability
Customers appreciated the store's good stock of parts, but there were complaints about incorrect items being sold and poor communication regarding availability.
Store Management
Several reviews highlighted issues with management, including rudeness and lack of support for staff, leading to negative customer experiences.
Wait Times
Customers noted long wait times and slow service, especially during busy periods, which affected their overall experience.
- NMNas MooreNov 6, 20255.0Shout out to Manager Dewey ,what wonderful service him and his team provide for us customers. I was in and out with everything I needed and all my questions answered and never no hostility in his voice ,this is the auto zone to be and go to when you need your car fix or questions about your car come here to broadway auto zones
- MMMeela MooreNov 6, 20251.0They were so RUDE on the phone. After holding 3 times and asking about battery prices, I asked if they had the battery in store and I had to hear 3 times "I wouldn't have even told you it was here if I didn't have it in my store". Ignorant! I should be able to confirm if you have it, without you going off on a customer. I went to the new one on West Ferry. They were super nice and helpful.
- JBJedidiah BennettOct 30, 20255.0The Main st location called
- ECErik Daniels (Cyberjunkie)Oct 18, 20255.0The Main st location called ahead to confirm the correct battery I needed was there. Once I arrived the staff had the battery at front the desk ready for exchange. It was very smooth transaction. This location is ran well and provided excellent customer service!
- NMNur MuhammadOct 11, 20255.0Manager Dewey is awesome… best customer service I ever received
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Buffalo, NY?
AutoZone Auto Parts is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Buffalo?
It is located at 1224 Broadway St, Buffalo, NY 14212.
What types of products does AutoZone Auto Parts offer?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts provide in-store pickup and delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services.
Can I contact AutoZone Auto Parts by phone or email?
Yes, you can call them at (716) 895-1615 or email customer.service@autozone.com for assistance.
Which automotive brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby places where I can grab a meal before or after visiting AutoZone?
Yes, nearby eateries include The Groove Lounge and Cafe, Golden Garden Restaurant, Down The Way Chop Steak Shop, and Falcons restaurant.
If I need cash while visiting AutoZone, are there ATMs nearby?
Yes, there are ATMs nearby including LibertyX Bitcoin ATM and other financial service ATMs.
What nearby places can provide additional automotive supplies or services?
Nearby places include another AutoZone store and Duch Builders Supply for building and hardware needs.
Are there recreational or fitness facilities near AutoZone Auto Parts?
Yes, Ray Mattys Gym is a nearby fitness facility you might visit before or after shopping at AutoZone.