AutoZone Auto Parts

4.1
389 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Elmwood Ave in Buffalo, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Buffalo, NY or call us at (716) 871-8723.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2001 Elmwood Ave, Buffalo, NY
14207, United States

Hours

Reviews

4.1
389 reviews
5 stars
223
4 stars
77
3 stars
36
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor service and lack of knowledge.

Product Availability

Customers frequently reported issues with stock availability, with some items being out of stock or incorrect parts being sold.

Staff Knowledge

While some staff members were noted for their expertise and helpfulness, others were described as inexperienced or unhelpful.

Wait Times

Several reviews mentioned long wait times, both in-store and on the phone, indicating potential staffing issues.
  • TN
    Taylor Nigrelli
    Dec 30, 2025
    1.0
    Made the mistake of coming back to this location for windshield wiper blades after they forgot to take off the plastic protector last time. I asked if they could install new blades for me, was told yes, and then told that no one was available to install them once I had already paid.
  • SH
    Samantha Hernandez
    Dec 15, 2025
    1.0
    Poor service could not change my car key battery
  • GH
    Guy Huber
    Dec 12, 2025
    5.0
    Very helpful at the counter looked up my parts and gave me all the info i needed and felt i made a good purchase
  • JW
    Jalil webster
    Dec 6, 2025
    1.0
    Been on hold about 20 minutes! I’m sure they lose a lot of profit. About to hang up
  • SL
    Scott Levergood
    Dec 1, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ 5-Star Review Malia and Mark at AutoZone are absolute legends! 🙌🔥 I walked in needing help, and they treated me like family right from the jump. Their kindness, patience, and real-deal willingness to help went way above and beyond. 💯❤️ They didn’t just point me in the right direction — they actually helped me solve the issue, explained everything clearly, and made sure I left with exactly what I needed. That kind of service is rare these days, and it deserves to be recognized! 🌟 AutoZone, if you’re reading this… these two DEFINITELY deserve a raise. 🤑💵 They make your store look amazing every single day. Thanks again, Malia & Mark — you guys rock! 🚗⚡️🤘

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer weekend hours?

Yes, the store operates from 7:30 AM to 8:00 PM on Saturdays and from 8:30 AM to 8:00 PM on Sundays.