Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elmwood Ave in Buffalo, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Buffalo, NY or call us at (716) 871-8723.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
382 reviews
5 stars
220
4 stars
76
3 stars
36
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for poor service and lack of knowledge.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, but there were also complaints about inexperienced employees and incorrect advice.
Product Availability
Customers frequently mentioned issues with product availability, including items being out of stock or incorrect parts being sold.
Store Environment
The store was generally described as clean and organized, but some customers reported long wait times and inadequate staffing during busy periods.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, highlighting specific employees who went above and beyond to assist.
- OLOliver LOct 13, 20255.0Nayzha did an awesome job helping me with my brake lights! I'd never had to change one before. Excellent customer service
- HBHannah BrantleyOct 11, 20255.0Went to this location to get some new wipers for my car. Malia Lewis and Roxanne went above and beyond to give us exceptional service all with a smile on their faces! Not exaggerating when I say the best auto parts store experience I’ve ever had.
- CScandace SchwartzSep 5, 20255.0Very helpful
- EMelisandra mercadoAug 29, 20251.0I went there to get wipers and the girl checking out scanned something without my permission when I wasn’t looking and then when I told her it wasn’t mine she just said it was for the wipers. She didn’t even explain what was it for and acted like she didn’t literally try to sneak something without me noticing. Won’t be going there again
- DDDavid DavidsonAug 15, 20255.0The store manager was so helpful installing my wipers. Certainly appreciated her friendly service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer weekend hours?
Yes, the store operates from 7:30 AM to 8:00 PM on Saturdays and from 8:30 AM to 8:00 PM on Sundays.
Where is AutoZone Auto Parts located in Buffalo, NY?
AutoZone Auto Parts is located at 2001 Elmwood Ave, Buffalo, NY 14207, USA.
What types of products does AutoZone Auto Parts sell?
They sell auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which car part brands are available at AutoZone Auto Parts?
AutoZone offers brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I pick up my online order at AutoZone Auto Parts?
Yes, the store offers in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (716) 871-8723 or email customer.service@autozone.com for assistance.
Are there any nearby entertainment options near AutoZone Auto Parts?
Yes, Regal drive-in theater is nearby, perfect for catching a movie before or after your visit to AutoZone.
Is there a gym near AutoZone Auto Parts for fitness enthusiasts?
Catalyst Fitness, a gym and nutritionist center, is close by if you want to include a workout in your day.
Where can I find dining options near AutoZone Auto Parts?
Nearby dining options include Buffalo Wild Wings for American-style food, Checkers for fast food, and Five Guys for burgers.