Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bailey Ave in Buffalo, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Buffalo, NY or call us at (716) 446-0207.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude and unprofessional.
Staff Competence
There are concerns about staff knowledge and training, with several customers reporting receiving incorrect parts or inadequate assistance.
Wait Times
Customers frequently mention long wait times, both for service and for parts, which negatively impacts their overall experience.
Inventory Issues
Several reviews highlight problems with inventory, including items being out of stock or not available as promised.
SS
Speedys
Dec 3, 2025
1.0
Called in for a headlight was told to come in around 1230 get there I’m told no one can go outside because there on lunch or to cold to go outside smh
PE
Patricia Edwards
Nov 24, 2025
5.0
Staff was helpful. Very patient. Checking prices on each item. Staff was warm also. All the staff helping others were pleasant- I noticed.
I got all the items i needed for oil change and filter change and now my heat is working marvelously! Thank you Auto Zone.
AG
Alejandro Gonzalez
Aug 27, 2025
4.0
I appreciate the help that the gentleman on west ferry store helped so much but when Elmwood store come down never attempted to even give me a hand with anything seems like they fully are agonized with there duties but again truly appreciate the help from west ferry store hope they stay as focused as that employee was
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Buffalo, NY is open from 7:30 AM to 9:00 PM Monday through Saturday.
What are the Sunday hours for AutoZone Auto Parts?
On Sundays, AutoZone Auto Parts is open from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer same-day delivery for orders?
Yes, AutoZone Auto Parts provides same-day delivery services.
Can I pick up my order in-store at AutoZone Auto Parts?
Yes, in-store pickup is available at the AutoZone Auto Parts location on 2705 Bailey Ave.
What types of auto parts and brands are available at AutoZone Auto Parts?
The store offers a wide range of auto parts including brake pads, car batteries, and accessories with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
How can I contact AutoZone Auto Parts in Buffalo?
You can call AutoZone Auto Parts at (716) 446-0207 or email customer.service@autozone.com for assistance.
Is there a convenience store nearby where I can fuel my vehicle when visiting AutoZone Auto Parts?
Yes, Cumberland Farms, a convenience store and gas station, is nearby and convenient for fueling your vehicle when visiting AutoZone.
Are there any restaurants close to AutoZone Auto Parts where I can eat before or after shopping?
Yes, there are several restaurants nearby including Chubb's Steakhouse & Subs, Bailey's Best Cafe, and Buffalo Halal Chicken for a variety of dining options.
What automotive repair services are available near AutoZone Auto Parts in Buffalo?
Nearby automotive repair options include Exclusive Whips Automotive and Buffalo Auto Group which offer various car repair services.
Does AutoZone Auto Parts have social media presence where I can follow updates?
Yes, you can follow AutoZone on Twitter at @autozone and on Facebook at AutoZoneBuffaloNY2908.