AutoZone Auto Parts

4.3
179 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Transit Rd in Amherst, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Amherst, NY or call us at (716) 634-5484.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5185 Transit Rd, Buffalo, NY
14221, United States

Hours

Reviews

4.3
179 reviews
5 stars
115
4 stars
34
3 stars
10
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has a good selection of parts and accessories, although there were some complaints about incorrect parts and stock issues.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable instances of poor customer service and rude staff, particularly from specific employees.

Installation Assistance

Several customers appreciated the assistance with installations, particularly for batteries and wiper blades, enhancing their overall experience.
  • JB
    Julie Bee
    Jan 3, 2026
    5.0
    Very helpful, filled my windshield washer fluid and put on new wipers!
  • MD
    marion dupuis
    Dec 30, 2025
    5.0
    Very helpful.
  • PP
    plazagrey
    Nov 25, 2025
    5.0
    Great service and parts. This is the advantage of going to a store where the employees actually know what they are selling, not just reading off a screen. Thanks again!
  • CS
    Catrice Shaw
    Nov 10, 2025
    5.0
    I stopped in for a headlight replacement, and the employee went way beyond just swapping the bulb. Super helpful, knowledgeable, and kind — definitely made my day easier. Thank you!
  • ED
    Elena Dai
    Oct 26, 2025
    5.0
    The check engine light was on, and my car was not running smoothly. Dennis, one of the store managers @ transit rd, was very knowledgeable and was able to diagnose and fix the issue at a minimal cost for me. He saved me several hundred dollars than if I have taken my car to a mechanical shop. Appreciate Dennis's kindness and patience.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery options?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.