AutoZone Auto Parts

4.3
176 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Transit Rd in Amherst, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Amherst, NY or call us at (716) 634-5484.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5185 Transit Rd, Buffalo, NY
14221, United States

Hours

Reviews

4.3
176 reviews
5 stars
112
4 stars
34
3 stars
10
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, particularly with one employee.

Product Availability

Customers appreciated the variety of parts available, although some reported issues with incorrect parts and stock shortages.

Installation Assistance

Numerous reviews mentioned staff assisting with installations, such as batteries and wiper blades, enhancing the overall customer experience.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
  • CS
    Catrice Shaw
    Nov 10, 2025
    5.0
    I stopped in for a headlight replacement, and the employee went way beyond just swapping the bulb. Super helpful, knowledgeable, and kind — definitely made my day easier. Thank you!
  • ED
    Elena Dai
    Oct 26, 2025
    5.0
    The check engine light was on, and my car was not running smoothly. Dennis, one of the store managers @ transit rd, was very knowledgeable and was able to diagnose and fix the issue at a minimal cost for me. He saved me several hundred dollars than if I have taken my car to a mechanical shop. Appreciate Dennis's kindness and patience.
  • HM
    Hannah Marie
    Oct 16, 2025
    5.0
    10/10 amazing service!! I came to this location needing help finding which headlight bulb was needed for my car and Dennis was extremely helpful
  • KH
    Kristin Haines
    Oct 11, 2025
    4.0
    This place is very nice. They are friendly and helpful and the 2 times I have been in there they are great! If u have questions or concerns
  • KF
    Karin Fryer
    Aug 20, 2025
    5.0
    Friendly and helpful. Helped me to zero in and find the problem on my vehicle. Always check before the big bills.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery options?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services for your convenience.