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United Chrysler Dodge Jeep Ram

4.6
(448 reviews)

Business Details

8825 5th Ave, Brooklyn, NY
11209, United States
(718) 489-8699
https://unitedcdjr.com/

About

Car DealerJeep DealerDodge DealerUsed Car DealerChrysler DealerAuto Maintenance
Whether you need help purchasing your next car or scheduling an oil change, the team at United Chrysler Dodge Jeep Ram is here to help. United CDJR has been named the Best Auto Dealership of Brooklyn three years in a row and earned the CarFax Dealer of the Year Award in 2023 and 2024. We offer competitive pricing on Jeep, Dodge, and Ram vehicles throughout the New York Tri-State area. Our experienced team is trained to meet all your automotive needs. We carry a wide selection of new and used vehicles, offer competitive lease options and low-rate auto loans, and specialize in bad credit approvals, including ITIN approvals. Our large service department offers express appointments and accepts fleet accounts. Visit our Brooklyn dealership today

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Location

United Chrysler Dodge Jeep Ram
8825 5th Ave, Brooklyn, NY
11209, United States

Hours

Reviews

4.6
448 reviews
5 stars
397
4 stars
5
3 stars
1
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, particularly highlighting salespeople like Fernando, John, and Matt.

Smooth Transactions

Numerous reviews mentioned that the car buying process was smooth, stress-free, and efficient, with many customers appreciating the quick turnaround times.

Service Issues

Several customers reported negative experiences with service appointments, including miscommunication about parts availability and unprofessional behavior from management.

Overall Satisfaction

While many customers expressed high satisfaction with their purchases and the dealership experience, there were notable complaints about dishonesty and poor service in some instances.
  • LW
    LAKESHA W
    1 day ago
    5.0
    I just bought a Grand Cherokee from United CDJR after seeing a deal on instagram and I honestly couldnt be happier. I worked with John Stemma and he was seriously great from start to finish. From the first message I sent about the instagram deal he got back to me really fast and answered all my questions. Everything was exactly how it was advertised which I really appreciated. No weird surprises or pressure or anything like that. He explained the pricing, features and financing in a way that actually made sense and didnt make me feel rushed. When I came into the dealership he already had everything ready to go which made the whole process super smooth. He took the time to walk me through the features on my Grand Cherokee and made sure I felt comfortable before driving off. You can tell he actually cares about his customers and wants them to have a good experience. Buying a car can be stressful but this was honestly easy and even kinda fun. I love my new Grand Cherokee and Im really glad I got to work with John. If youre going to United CDJR definitely ask for him.
  • AF
    Amanda Flanagan
    2 days ago
    5.0
    John was absolutely amazing to work with! This was my first time ever buying a car, and I was honestly a little nervous going into the process. From the moment I walked in, he made me feel comfortable, informed, and never pressured. He was professional, patient, and took the time to explain everything clearly so I felt confident in my decision. He really listened to what I was looking for and helped me find the perfect Jeep that fits my needs and budget. The entire experience was smooth and stress-free, which I truly appreciate as a first-time buyer. I’m so pleased with my purchase and couldn’t have asked for a better experience. If you’re looking to buy a car, I highly recommend asking for John!
  • AN
    Amber Nwanne
    3 days ago
    5.0
    Buying my 2026 Jeep Wrangler — one of my dream cars — was an absolutely amazing experience thanks to Victor. From start to finish, he was professional, honest, and incredibly easy to work with. What stood out most was how straightforward he was. There was no pressure, no unnecessary add-ons, and no “sales tactics.” He truly listened to what I wanted and respected my decisions, which made the entire process stress-free and actually enjoyable. He went above and beyond by even delivering the vehicle directly to my home with a pretty red bow, which speaks volumes about his level of customer care! If you’re looking for someone who values honesty, transparency, and great service, I highly recommend working with Victor. I couldn’t be happier with my new Wrangler and the experience that came with it!
  • DB
    daniel barreto
    4 days ago
    5.0
    I just wanted to leave a quick review for John Stemma at United CDJR because buying a car is usually stressful… but this time it actually wasn’t (which shocked me). From the second I walked in, John was super laid back and easy to talk to. No weird pressure, no “let me talk to my manager” every five minutes kinda vibe. He actually listened to what I wanted instead of trying to push something way out of my budget. That alone deserves a medal honestly. He explained the features without sounding like he memorized a script, and when I asked probably dumb questions about financing he didn’t make me feel clueless. He just broke it down simple and straight. There was a couple moments where the process felt long (because car dealerships be like that lol) but John kept checking in and making sure I was good. You can tell he actually enjoys helping people and not just trying to close a deal and move on. The whole experience felt real and not fake-salesman-energy which I appreciate alot. If you’re going to United CDJR, ask for John. He’ll take care of you and won’t make it weird. Solid dude.
  • JK
    Joseph Kowitski
    4 days ago
    5.0
    had a great experience working with John Stemma at United CDJR. He was professional, knowledgeable, and truly focused on helping me find the right vehicle for my needs. He took the time to answer all of my questions and made sure I understood every step of the process. The entire experience was smooth and stress free. I never felt pressured, and I appreciated his honesty and attention to detail. I would highly recommend John Stemma to anyone looking to purchase a vehicle at United CDJR.

Brand Certified Facts from United Chrysler Dodge Jeep Ram

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