United Chrysler Dodge Jeep Ram

4.5
417 reviews

About

Car DealerJeep DealerDodge DealerUsed Car DealerChrysler DealerAuto Maintenance
Whether you need help with purchasing your next car or need assistance with an oil change, the team at United Chrysler Dodge Jeep Ram can help! We have experts with plenty of training so that you can feel confident that all of your needs are met. We carry a wide array of new and used vehicles, offer competitive lease options and low-rate auto loans, and we also are eager to deliver a 5-star experience. Long after you've left the lot, our team has the tools and equipment to maintain your vehicle! Give our team a call to learn more about what we can do for you! Shop our top-rated dealership in Brooklyn, NY!

Location

United Chrysler Dodge Jeep Ram
8825 5th Ave, Brooklyn, NY
11209, United States

Hours

Reviews

4.5
417 reviews
5 stars
363
4 stars
5
3 stars
1
2 stars
3
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the dealership's staff for being friendly, knowledgeable, and attentive, with specific mentions of salespeople like Fernando, John, and Jemmal.

Smooth Process

Numerous reviews highlighted the seamless and stress-free car buying experience, with efficient service and clear communication throughout the process.

Product Quality

While many customers were satisfied with their vehicle purchases, some expressed concerns about the condition of used cars and issues with vehicle reliability.

Negative Experiences

A few reviews reported poor customer service experiences, including issues with follow-up, unprofessional behavior, and difficulties with vehicle repairs.

Recommendations

Several customers highly recommended the dealership to others, emphasizing the positive experiences they had and the quality of service received.
  • MC
    Massiel Cortes
    Nov 16, 2025
    5.0
    I am very happy with the service I received at this place. They have an impressive selection of cars. I went looking for a Jeep Sahara, but I ended up getting a Rubicon and I am extremely happy with my decision. Molly helped me and she is exceptional. She took care of every detail, understood exactly what we were looking for, and patiently showed us all the options until we found the car of our dreams. If you go there, ask for Molly and you won’t regret it.
  • CG
    Christine Glessner
    Nov 11, 2025
    5.0
    Once again, an absolutely amazing experience at United Chrysler Dodge Jeep Ram!! If you are looking for honest, knowledgeable, friendly and just people that go above and beyond to ensure that you are happy, this is the place you need to go!! They make the car buying process stress free and smooth from start to finish! They answer all your questions before you even have to ask them. They truly are attentive and detailed in every way. I highly recommend contacting this dealership the next time you need to go car shopping! Thank you so much to Chris, Fernando and Anthony for such a wonderful experience!
  • CC
    Chris Cuellar
    Nov 8, 2025
    5.0
    Tina made the whole car-buying process incredibly easy. She was straightforward, honest, and very knowledgeable about the vehicle I was interested in. I appreciated how she took the time to walk me through every detail and made sure I understood all my options. There was no pressure at all — just genuine help and professionalism. The entire experience was efficient and smooth from start to finish. I highly recommend Tina and this dealership. Thanks for making this a great experience!
  • JJ
    Josh
    Nov 3, 2025
    1.0
    Don't go to this dealership. Terrible customer service. No professionalism. Untrained staff at its finest.. I've never seen a dealership call someone 43 times to try to get them to buy their car. You guys must be going bankrupt.. the desperation is real, the car i was looking at turned out to be a complete auction junk box. DO NOT GO HERE YOU WILL GET SCREWED ON ANYTHING USED. They don't know, or rather they dont care to put money into a car to make it safe and drivable before they sell it. THEY JUST WANT YOUR MONEY. SMD to this dealership.
  • HC
    Henry Chen
    Oct 29, 2025
    1.0
    我与这家公司签订三年的租约合同,开了一年半车就坏在路边了,无法动,甚至轮胎也无法回正,他们的售后服务很差,他们的维修厂在111 58th street,我得到的回复是预约7天后再进行拖车服务,然后再进行维修,我希望是立即提供24小时拖车服务,因此我感到无法理解,无法接受