Mixed reviews on service quality; some customers praised the thoroughness and attention to detail, while others reported poor cleaning and rushed jobs.
Customer Service
Customer service experiences vary widely; some staff are described as friendly and professional, while others are noted for being rude and dismissive.
Pricing Concerns
Many customers feel the prices are high relative to the quality of service received, with some expressing dissatisfaction over unexpected charges.
Consistency Issues
Inconsistency in service quality and availability; some customers experienced long wait times and unreliable service.
Loyalty and Recommendations
Despite negative experiences, several customers remain loyal and recommend the car wash for its convenience and occasional good service.
EU
Elsie Ureña
Nov 1, 2025
5.0
I’ve been coming to Soft Touch Car Wash for a while and always have a great experience. The staff is friendly, the service is quick, and my car always comes out spotless. Highly recommend!
VS
Vince Scriboni
Oct 26, 2025
5.0
They are one of the most efficient car wash companies. I have used them at a variety of locations in Florida and they are very consistent and reliable.
MD
Michael DeMeo
Oct 26, 2025
5.0
Great job!
NY
Nickoles Youssef
Oct 19, 2025
1.0
The service is really bad the workers are so ride
LL
Linette
Oct 5, 2025
1.0
Just got my car washed there for the first time. They asked me to get out. I don't know who got in my car but it STINKS like outside and sweat. It's the. Most I've spent on a car wash and now the inside of my car STINKS. NEVER AGAIN! What a waste of my money. I should have paid and the toll and gone to my usual spot in the Bronx.
Frequently Asked Questions About Soft Touch Car Wash Inc
What services does Soft Touch Car Wash Inc offer?
They provide car wash, express detailing, and full detailing services, including ceramic coating and upholstery cleaning.
Where is Soft Touch Car Wash Inc located?
It is located at 9233 4th Ave, Brooklyn, NY 11209, United States.
What are the operating hours for Soft Touch Car Wash Inc?
Open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. Express detailing walk-ins are welcome; full detailing requires an appointment.
Does Soft Touch Car Wash Inc offer pickup and delivery services?
No, pickup and delivery services are not offered at this location.
Which payment methods are accepted at Soft Touch Car Wash Inc?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What brands of products does Soft Touch Car Wash Inc use?
They use Simoniz, Blue Coral, and Rain-X products.
Can I visit Soft Touch Car Wash Inc for express detailing without an appointment?
Yes, drive-ins and walk-ins are welcome for express detailing, but full detailing services require an appointment.
What nearby public transportation options can help me reach Soft Touch Car Wash Inc?
The 95th Street Subway Station R Train is nearby and can help you easily access the car wash.
Are there any nearby eateries where I can grab a bite before or after my car wash?
Yes, Dunkin' for coffee and donuts, Baskin Robbins for ice cream and smoothies, Taqueria El Puente for Mexican food, and KFC for fast food chicken are all nearby.
What local amenities are close to Soft Touch Car Wash Inc that I might want to visit?
Nearby amenities include Harbor Fitness gym for a workout, The Flower Boutique for gifts, and various bars such as Lock Yard and DaddyO's BBQ and Sports Bar to relax after your visit.