Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Frequently Asked Questions About Rivian Service Center
What type of services does the Rivian Service Center offer?
The Rivian Service Center provides service and maintenance specifically for electric vehicles manufactured by Rivian.
Do I need an appointment to visit the Rivian Service Center?
Yes, visits to the Rivian Service Center are by appointment only.
How can I schedule a service appointment at the Rivian Service Center?
You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team to schedule your appointment.
What are the working hours of the Rivian Service Center?
The Rivian Service Center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Is the Rivian Service Center accessible for customers with disabilities?
Yes, the service center has wheelchair accessible seating and restrooms including a unisex restroom.
What amenities are available at the Rivian Service Center while I wait?
The waiting room offers Wi-Fi, water, and snacks for customers during their service appointments.
Where is the Rivian Service Center located?
The center is located at 512 Johnson Avenue, Brooklyn, NY 11237, United States.
How can nearby places like Joyva or Voila Bakeries enhance my visit to the Rivian Service Center?
While your vehicle is being serviced, you might enjoy visiting Joyva, a candy and home improvement store, or Voila Bakeries, a bakery and bar nearby for snacks or drinks.
Are there any cultural or community service spots near the Rivian Service Center?
Yes, the Doe Fund offers community services and is close by, and you can explore local art galleries like Urban Myth Studio for entertainment.
What entertainment options are available near the Rivian Service Center?
Nearby entertainment includes music venues and bars such as 538 Johnson, Moondog HiFi, and Anchor Light, which can be great spots to visit after your service appointment.