Enterprise Rent-A-Car

4.3
487 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

150 Empire Blvd, Brooklyn, NY
11225, United States
(929) 258-3385
https://www.enterprise.com/en/car-rental/locations/us/ny/brooklyn-crown-heights-24n5.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Brooklyn, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crown Heights location today.

Location

Enterprise Rent-A-Car
150 Empire Blvd, Brooklyn, NY
11225, United States

Hours

Reviews

4.3
487 reviews
5 stars
338
4 stars
61
3 stars
23
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of booked vehicles and confusion about pickup times.

Cleanliness and Condition

Customers generally reported that the cars were clean and well-maintained, although there were a few complaints about specific vehicles smelling of cigarettes.

Efficiency

The location was noted for its quick and efficient service during both pickup and drop-off.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding toll charges and overall rental costs.
  • MC
    Marley Redd Cogan
    6 days ago
    5.0
    Great experience at this Enterprise. The staff is always professional and nice. The whole operation runs quickly and efficiently. I have been to so many other rental car places that have awful customer service and move slowly. This place is not that. Only small critique is that sometimes I've gotten cars that aren't cleaned very well, but for the most part that hasn't been an issue.
  • CT
    Cris tina
    Dec 11, 2025
    4.0
    I always have a good experience with enterprise and they are close to where I live. However, they don't provide ezpass anymore. You either need your own ezpass or you pay to by license plate (and that will be the highest charge possible). This is a problem for me. Budget is annoying and always has terribly long lines but they have ezpasses and they offer a pass where all your tolls are paid for with one fee.
  • AW
    ASANTE WALKER
    Dec 11, 2025
    5.0
    Great customer service
  • DP
    Drew Preedeedilok
    Dec 7, 2025
    5.0
    Shout out to Aliyah and Marco working on a busy weekend, the type of car I booked online was not available in person, but they did their best to accommodate me and manage everything as smooth as possible. I would go out of my way to book here compared to other locations in the city.
  • OH
    Orwin “Fitzpatrick” Herod
    Dec 3, 2025
    5.0
    Great customer service, from pick up to drop off. First time renter and will definitely use the service again.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car Crown Heights location situated?

Enterprise Rent-A-Car is located at 150 Empire Blvd, Brooklyn, NY 11225.

What are the operating hours of Enterprise Rent-A-Car in Crown Heights?

The car rental is open Monday and Friday from 7:30 AM to 6:00 PM, Tuesday to Thursday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.