Enterprise Rent-A-Car

4.3
396 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

266 McGuinness Blvd, Brooklyn, NY
11222, United States
(718) 349-7100
https://www.enterprise.com/en/car-rental/locations/us/ny/brooklyn-williamsburg-2497.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Brooklyn, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Williamsburg location today.

Location

Enterprise Rent-A-Car
266 McGuinness Blvd, Brooklyn, NY
11222, United States

Hours

Reviews

4.3
396 reviews
5 stars
291
4 stars
32
3 stars
18
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from management.

Reservation Issues

Numerous customers experienced problems with reservations, including cancellations and unavailability of reserved vehicles.

Cleanliness and Condition

Several reviews mentioned issues with the cleanliness of vehicles and the rental location, with some cars reported as dirty or in poor condition.

Efficiency

While some customers appreciated the quick service, others noted long wait times and disorganization during the rental process.
  • DK
    Dan M. Kadziela
    Jan 4, 2026
    5.0
    Very nice suv vehicles and clean
  • SM
    Saskia McPherson
    Dec 27, 2025
    5.0
    Customer service was spectacular, warm, and inviting.
  • AZ
    Adam Zeldin
    Oct 13, 2025
    5.0
    Incredibly helpful staff and very easy / efficient. Just wish they were open on Sunday afternoons or allowed after-hours drop-off.
  • MM
    Max Mejia
    Sep 30, 2025
    5.0
    Quick and fast service.
  • DB
    DJ Bregga
    Sep 17, 2025
    1.0
    Do not leave your belongings here... They will steal from you... I left a usb stick in a rental that I returned... Spoke to a rep named Murray there... They said they found it... By the time I got there they acted like they didn't know where it was... The manager decided to say I'm accusing Murray of stealing. However, they were unable to locate my usb stick. The car that I brought in had already been taken so there was no way of seeing if it was still in the car. Anyone who rents from here... Make sure you get evertrhing out before you leave.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Williamsburg, Brooklyn?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

What are the operating hours for Enterprise Rent-A-Car at 266 McGuinness Blvd?

The rental location is open Monday and Friday from 7:30 AM to 6:00 PM, Tuesday through Thursday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.