Need a rental car in Brooklyn, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Canarsie location today.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Stewart and Alicia for their exceptional service.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available, leading to frustration.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in certain interactions, indicating inconsistency in service quality.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although some noted issues with specific cars.
Wait Times
Multiple reviews mentioned long wait times for service, particularly during busy periods, which detracted from the overall experience.
AP
Arben Prifti
6 days ago
1.0
Worst experience ever, unprofessional service not collaborative and not responsible and unable to provide any solution!
AK
Alan Kaufman
Feb 23, 2026
5.0
I had a positive experience renting from this location. Dante and Alicia were very friendly and professional. They answered all of my questions and made me feel like a valued customer.
Will definitely rent from Enterprise again.
KC
Kc Chery
Feb 23, 2026
5.0
I had an outstanding experience with the customer service at Enterprise Rent-A-Car, and I want to especially recognize Ashley for her exceptional support. From the moment I arrived, she was incredibly patient, attentive, and had a great sense of humor that immediately made the experience more comfortable and enjoyable.
I had a few concerns, and Ashley took the time to listen carefully and walk me through my options. She made sure I fully understood everything and helped me make the best decision without ever feeling rushed or pressured. Her professionalism and positive attitude truly stood out. I would also like to acknowledge the manager, who was very helpful and supportive despite working through recovery. His dedication and willingness to assist did not go unnoticed and added to the overall positive experience. Thanks to both Ashley and the team, my experience was smooth, stress-free, and genuinely pleasant. Customer service like this makes all the difference, and I truly appreciate the care and effort they put into helping me. I will definitely return and recommend this location to others.
EG
Edie Gonzalez
Feb 17, 2026
5.0
The staff was courteous over the phone and in person. The car I chose worked great.
JH
Jesse Hepworth
Feb 7, 2026
5.0
What an amazing crew at the Foster Ave Enterprise! Alicia and the entire team were all beyond friendly and welcoming, would absolutely be thrilled to work with them again the next time I need to rent a vehicle :)