Need a rental car in Brooklyn, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Canarsie location today.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Alicia and Stewart for their exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved cars were not available, leading to frustration.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in certain interactions, indicating inconsistency in service quality.
Cleanliness and Maintenance
Customers reported mixed feedback regarding the cleanliness and maintenance of vehicles, with some receiving dirty cars or experiencing mechanical issues.
Wait Times
Multiple reviews mentioned long wait times for service, particularly during busy periods, which detracted from the overall experience.
FV
Freddy Velez
3 days ago
1.0
Came because I had car in repair shop. Made reservation online. Waited over 1 hour just to be told I would have to pay extra. And that they had no cars even tho I had a reservation already. So I would have to wait even longer if I wanted to wait for a rental to be available.
ML
Michael Lipman
4 days ago
5.0
Very caring, they were closed 15 minutes after
6pm and still helped me
Return the car. I Wish i i remembered the ladies names who helped me and also was my therapist to calm me down. Another Enterprise was not as accommodating as this one Forster ave the one to go to.
WR
whirlee rudolph
Dec 28, 2025
5.0
Always a great experience. The staff is very helpful and the manager is always on point
SA
Shaniqua Arnold
Dec 19, 2025
1.0
Horrible experience especially the office located on foster Ave.Overall I had a horrible experience their employees are very unprofessional.Bottom line I’m beyond disappointed as a customer .I spent to much money with them to not be satisfied. Someone named Cristine replied to my comment but no one has yet called me about my concerns.Again they are unprofessional.
YP
Yosef Pinhasi
Dec 4, 2025
5.0
My experience with Enterprise was truly exceptional. The staff was friendly, professional, and efficient, the car was spotless and comfortable, and the entire rental process was smooth from start to finish. Everything exceeded my expectations.