Enterprise Rent-A-Car

Reviews

• SM

  Shalom Mizrahi

  3 days ago
  1.0
  The car broke down on me the car had 43,000 miles on it and the check engine light was coming in and out and I did not feel safe in the car at all eventually the car died and they had to send a tow truck to pick it up
• CR

  Carlos Ramos

  4 days ago
  5.0
  Rented a car for here great service Abby gave me a great tier 1 experience
• RM

  RP03 MD

  Jan 3, 2026
  5.0
  Jackie, Abbie, and Bobby were all AMAZING!!! Happy New Year!
• JD

  J Dough

  Dec 26, 2025
  5.0
  Jacqueline did a wonderful job, great customer service and I will be using this location again!!!
• VS

  verushka Spirito

  Dec 3, 2025
  5.0
  I love when a customer service place somehow boosts your mood instead of draining it. It’s a reminder that being kind and joyful is actually contagious in the best way. Context- Someone hit my car while it was parked during a work trip, which was… not a great vibe to come home to and definitely caused some stress. I’ve never been in an accident before, so I wasn’t sure what to expect and assumed the whole process would be a nightmare. I almost canceled my Thanksgiving plans. Thankfully, GEICO told me they’d reimburse me since it wasn’t my fault — but that’s another story about my surprisingly good experience with GEICO. :-) Enter: Enterprise Coney Island, where I walked in fully prepared and ready for the usual “head down, mumbling, why are you bothering me?” energy that’s sadly become the norm with customer service. But not today. Abby — or Abbigail, Abbaday, and a few other fun versions she joked about — was a complete breath of fresh air. She fixed my reservation (which I definitely messed up), kept everything running smoothly and quickly, and somehow still made the whole process feel light and warm. In the middle of it, I had a hot flash — because… you know… life — which sparked an unexpectedly hilarious, female-powered conversation with another woman waiting for her car. Suddenly, we were sharing vitamin tips, talking about staying strong, and having this beautiful little moment of community right there at the Enterprise counter. Through all of it, Abby didn’t miss a beat — helping me, helping others, multitasking like a champ, and spreading good energy the whole time. She’s on point. She’s the reason I left smiling. And she’s exactly the kind of person who makes a stressful situation feel human again. Enterprise, take note — Abby (Abbey?) is a gem.

Frequently Asked Questions About Enterprise Rent-A-Car