Enterprise Rent-A-Car

Reviews

• DR

  Donnie R.

  Nov 14, 2025
  5.0
  Excellent experience & exceptional staff! I was greeted with a warm welcome and friendly smile. Process was smooth and efficient. I ended up accidentally putting myself in a travel bind, bur Kym & Julie were happy to help accommodate my needs. Thank you so much ladies!
• JP

  John Pieprzak

  Oct 22, 2025
  5.0
  The location on Wythe Ave is excellent, knowledgeable staff and the cars are always ready.
• YO

  Yossi Oberlander

  Oct 12, 2025
  5.0
  Excellent customer service 👏
• JJ

  Jessica

  Sep 15, 2025
  5.0
  great service with Tony today! very friendly and knowledgable
• JG

  Jenny Garcia

  Sep 13, 2025
  2.0
  I’ve rented from Enterprise many times and have left excellent reviews for other locations, but this visit was disappointing. Even though I had checked in online more than 24 hours in advance, when I arrived for my reservation there was no car ready. I was told they had to send someone to Greenpoint to bring one over. What was supposed to be a short 10–20 minute wait ended up taking an hour. When I got the car, the cigarette smell was overwhelming. I went back inside, and the staff member who inspected it agreed. At that point I was already late for my plans, so I asked for any available car, even a downgrade. They eventually brought up another vehicle, but when I got to my next destination I realized it was dirty and clearly had not been cleaned. This is not the level of service I expect from Enterprise, especially after being a loyal customer and having consistently positive experiences elsewhere. Unfortunately, this location fell short.

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