AutoZone Auto Parts

Reviews

• JS

  Javier Salamanca

  1 day ago
  1.0
  Stupid manager on 1/12/26 at 10am did not want to exchange the battery that i purchased. First it was i cant exchange it, no reason given. Then went directly to the manager and all of a suden its if its a bad battery and i told her if he told u the story thats what it is. She saw the recipe and said no have to go back to the store i went to.. when i came back to the store i went to purchase it, they said i can go to any store.. manager didnt wanna do her job like the battery coming out of her paycheck.
• HH

  herbert harris

  Dec 28, 2025
  5.0
  Was great they help find car battery that I needed
• RA

  R. Abdo

  Dec 19, 2025
  1.0
  I’m genuinely disappointed to be writing this about my neighborhood AutoZone, where I’ve been a loyal customer for a long time. On this visit, I came in urgently needing parts because I was driving with a faulty wheel. I provided the clerk with my car’s make and model, but he seemed inexperienced and confused. After some back-and-forth, he incorrectly told me that the items I needed were not in stock. I left and went to another AutoZone in the area, and here’s the kicker: I was able to purchase those exact items there. But when I returned to the original store that same evening to pick them up—because they were in fact in stock there all along—the senior clerk was incredibly rude and even asked me if I was “going to cry about it”, started name calling and proceeded to attack my appearance. All of this in front of other customers, yelling in the store. My response was simply , Merry Christmas. It was shockingly dismissive and condescending. Aisha - mentioned here in previous comments before is VERY comfortable with disrespecting customers and talking to them nasty. This level of unprofessional behavior is unacceptable for any customer service role. If this person is a manager, they either need retraining or to be replaced. It’s clear this store has an ongoing problem, as more than one person has experienced similar issues. I hope they seriously address their customer service, because this was beyond disappointing.
• AW

  Agnes Whitehurst

  Dec 6, 2025
  1.0
  You can barely park in the lot to go into the store due to fake mechanics taking up the whole lot and auto zone do not remove them.
• IA

  Ivana Ameigeiras

  Oct 29, 2025
  1.0
  The people working there are not customer friendly. They do not a good job at finding the right part for the car and they.are.argumenttatove and bully customers between 3.people at once. I felt intimated and not.helped

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