AutoZone Auto Parts

Reviews

• SY

  Santiago Yuquilima

  Feb 24, 2026
  1.0
  Date: February 24, 2026 Time: Approximately 11:00 PM I am writing to express my strong dissatisfaction with the two employees working today. Their service was extremely disappointing. Instead of stepping outside with the scanner to properly check the issue with my car, they simply told me the scanner was not working. They showed no effort to help and came across as lazy and unwilling to assist. Additionally, their attitude was rude and dismissive. Rather than offering a solution, they just sent me to another store without even trying to verify the problem themselves. As a customer, I expected basic professionalism and support, but unfortunately, that was not the case during my visit today.
• DS

  Dennis Santos

  Feb 21, 2026
  2.0
  Bad service
• EW

  Ethan Weissman

  Feb 10, 2026
  1.0
  Last week, two young men working the front refused to test a battery saying "we have an old system it's down after 6pm" to avoid doing their jobs; the system is a handheld, it takes five minutes. The store was empty. Thankfully the AutoZone a mile up Utica Ave was open and willing to help.
• CG

  Carlos Gonzalez Gisbert

  Feb 3, 2026
  1.0
  I needed a new battery plus installation. I called ahead to confirm they had the staff available to install it. The salesperson did confirm they could do it. When I got there, he sold me the battery and then told me they didn't have anyone to install it. He said I didn't understand what he said over the phone. I called the AutoZone 575 Utica Ave, talked to the manager explaining the situation and they apologized on behalf of this employee and guaranteed me they would install the battery. I returned the battery here and purchased from 575 Utica Ave: they installed it super quickly. I personally don't recommend this location; you are better off driving to 575 Utica Ave which is only 1.2 miles away.
• PB

  Pedro Benitez

  Jan 21, 2026
  1.0
  They didn't want t take my return end I didn't tush what I buy end I tuck it back cous didn't need it end they didn't want t give me my money back which it was $3.22