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AutoZone Auto Parts

4.1
(244 reviews)

Business Details

2094 Rockaway Pkwy, Brooklyn, NY
11236, United States
(718) 209-4180
https://www.autozone.com/locations/ny/brooklyn/2094-rockaway-pkwy.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockaway Parkway in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 209-4180.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2094 Rockaway Pkwy, Brooklyn, NY
11236, United States

Hours

Reviews

4.1
244 reviews
5 stars
151
4 stars
37
3 stars
21
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees, particularly Nicholas, received high praise for their helpfulness and professionalism, several customers reported rude and dismissive behavior from other staff members, leading to a mixed experience.

Store Environment

The store was described as clean and well-organized, but there were complaints about inadequate stock and long wait times.

Product Availability

Customers expressed frustration over stock issues, with some items not being available despite online listings, leading to dissatisfaction with the service.

Professionalism

There were notable instances of unprofessional behavior from certain employees, which negatively impacted customer experiences.
  • KR
    Khalilah Rose
    Feb 22, 2026
    4.0
    The gentlemen who assisted me during my visit were professional, attentive, and patient. I came in to have my car battery replaced and my oil tank filled, and they handled everything efficiently and courteously. While they were also helping me change the battery in my key fob, an EXTREMELY RUDE older female employee approached us and stated, “You need to move, I have to ring this person up.” Her tone was unnecessarily abrupt and discourteous. This was particularly disappointing given that there were four other available registers in the store that were not in use at the time. Up until that interaction, my experience had been excellent and deserving of a five-star rating. Unfortunately, the manner in which this employee addressed us reflected a lack of professionalism and customer service, which significantly diminished an otherwise positive visit.
  • SS
    Star
    Nov 7, 2025
    1.0
    Horrible location. Went in there to return an item and a short older lady with a Caribbean accent that I believe was a manager was very unfriendly. She had a nasty attitude and was refusing to do her job. AutoZone has lost a long standing customer due to that nasty lady.
  • MZ
    Michael Zabava
    Sep 23, 2025
    5.0
    We found what we need.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts at 2094 Rockaway Pkwy, Brooklyn?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery options for customer convenience.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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