AutoZone Auto Parts

3.6
1311 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Utica Ave in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 363-7137.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
575 Utica Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.6
1,311 reviews
5 stars
515
4 stars
311
3 stars
185
2 stars
76
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported extremely rude and unhelpful staff, with several specific complaints about individual employees.

Parking Issues

The parking lot is frequently overcrowded with mechanics working on cars, making it difficult for customers to find parking.

Staffing Problems

Customers noted long wait times due to understaffing and inefficient service, with calls for more employees to assist customers.

Product Availability

While some customers found the store had the parts they needed, others reported frequent stock issues and poor selection.

Store Cleanliness

Numerous reviews highlighted unsanitary conditions in the parking lot and store, with complaints about oil spills and garbage.
  • DS
    Doni Sadiev
    1 day ago
    5.0
    Service EXCELLENT, Customer Satisfaction employee found item after multiple people failing to assist.
  • AW
    Amachia Winston
    2 days ago
    4.0
    The location on Utica is a MOVIE!!!!! The have Mechanic on speed daily lol. Love the hustle. The staff was very helpful with my car inquiries.
  • OO
    Oluwaseun O
    Nov 12, 2025
    1.0
    The store felt disorganized and slow-paced. It was difficult to locate the product I needed, as some shelves were well stocked while others were sparse or messy. Despite standing in a short line, it took about 20 minutes to check out due to the sluggish pace of the employees. To make matters worse, the prices were noticeably marked up.
  • KE
    kervina edwin
    Oct 31, 2025
    5.0
    I would like to take the time to leave this review for Wenslie. Thanks for your help this evening, because I'm calling all the way from Houston Tx. AutoZone needs more of you; you were very helpful with my parts needs. I hope you're a manager. Keep on doing a great job. Keep leading by example an strive for excellence. From Store Manager at #1666
  • JR
    John Ryan
    Oct 11, 2025
    1.0
    Horrible store. Can't even get in the parkinglot with the dollar mechanics trying to repair your car for you. Lots of signs saying no working on vehicles in the parkinglot and these guys have the parkinglot full of vehicles they are working on for cash. They even directed me where to park. The security guard at the front door was busy on his phone.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Brooklyn is open from 7:30 AM to 11:00 PM Monday through Friday.

Are there any changes to AutoZone's hours on weekends?

Yes, on Saturdays AutoZone operates from 7:30 AM to 11:00 PM and on Sundays from 8:00 AM to 10:00 PM.