AutoZone Auto Parts

3.6
1316 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Utica Ave in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 363-7137.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
575 Utica Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.6
1,316 reviews
5 stars
517
4 stars
310
3 stars
185
2 stars
77
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.

Staff Knowledge

While some staff members were praised for their knowledge and helpfulness, others were criticized for lacking product knowledge and providing incorrect information.

Long Wait Times

Numerous reviews mentioned long wait times for service and checkout, often due to understaffing.

Parking Issues

Customers expressed frustration with parking availability, citing loitering mechanics and a lack of designated customer spaces.

Store Organization

Several reviews noted disorganization within the store, making it difficult to find products and leading to inefficient service.
  • KM
    Kembis Mendoza
    Dec 13, 2025
    1.0
    Me an dado un mal servicio en este auto zone solo por no hablar español mal servicio
  • RH
    Rodrigo Hidalgo
    Dec 5, 2025
    5.0
    Everyone there is very nice, very attentive and knowledgeable about what you would need for your car.I would recommend them highly
  • GL
    Goddess Love
    Nov 26, 2025
    1.0
    The Auto zone on Atlantic Avenue sucks paid for same day delivery the lady calls me and say I gave your order to the uber driver he’s looks Spanish but then says someone is at the place to pick up my order I’m supposed to have gotten it at 9am track my order it says cancel I call the store the lady / girl says the uber guy picked it up I’m telling her I don’t have it she says call or make a complaint on line long story short they gave me back my delivery fee and say I can pick it up from the store I called the store the girl still telling me about someone picked it up and they don’t have the parts smh I called the customer service back and cancelled the order now waiting for my refund what a waste of time Auto Zone sucks do better 11/26/25 I give the store 0 stars and the people that work for the company that I had to call 📞I can’t say until I get my money back
  • AB
    Aharon Biton
    Nov 24, 2025
    1.0
    Staff closing the shop 10 min before official time You drive all the way there to find out the staff decided to close the doors at 10:50pm .. not cool
  • AW
    Amachia Winston
    Nov 21, 2025
    4.0
    The location on Utica is a MOVIE!!!!! The have Mechanic on speed daily lol. Love the hustle. The staff was very helpful with my car inquiries.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Brooklyn is open from 7:30 AM to 11:00 PM Monday through Friday.

Are there any changes to AutoZone's hours on weekends?

Yes, on Saturdays AutoZone operates from 7:30 AM to 11:00 PM and on Sundays from 8:00 AM to 10:00 PM.