AutoZone Auto Parts

4.2
707 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Brooklyn #2978 in Brooklyn, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 965-1363.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
600 Hamilton Ave, Brooklyn, NY
11232, United States

Hours

Reviews

4.2
707 reviews
5 stars
431
4 stars
145
3 stars
54
2 stars
19
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and professionalism, particularly highlighting the exceptional service provided by manager Jabeer and other employees like Apu and Kareem.

Product Availability

Customers reported that the store generally had the parts they needed, although there were some complaints about discrepancies in stock availability and issues with online ordering.

Installation Assistance

Several reviews noted that staff members went above and beyond by assisting with installations, such as batteries and wipers, which was greatly appreciated by customers.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor customer service and issues with returns, indicating inconsistency in service quality.

Store Environment

Some customers expressed concerns about the store's location and cleanliness, mentioning issues with the parking lot and the presence of loiterers.
  • ZC
    Zi xian Chen cen
    6 days ago
    5.0
    Jaber who is the supervisor was super great with replacing my battery and it was done at 6pm which is great because I just came from work. He was efficient, quick and reliable- amazing work and thanks for your time !
  • AB
    Artem Bobrov
    Nov 7, 2025
    1.0
    A middle eastern woman sold me the wrong windshield wipers even I after I gave her my VIN and when I came back with the new wipers and my old ones to show her what I needed instead; she went and got her manger to ask her if she should return it or not because the plastic box that the wipers were opened not up to par to her personal standards.🙄I told both of them there’s no damage to the item itself and it’s going to go to repackaging anyway. She looked me dead in the eyes and told me not to intervene with her conversation between her and her manager. No joke. And I didn’t interrupt her nor got loud or anything , I simply was speaking to both of them at the same time. So I said excuse me I don’t know how long you’ve been on this country but we speak freely here and you don’t get to tell me who I can or cannot speak to. Then she started being more rude and condescending. The manager said that’s just the packaging just do the return. I don’t know why people like this get costumer service oriented jobs if they don’t understand basic manners and communication skills, let alone get you the right part.
  • AM
    Ashley Maldonado
    Nov 4, 2025
    5.0
    My car didn’t want to start, jump started. Came over to Autozone and assisted kindly for a battery test and it was dead. Jabeer the store manager did the deeds and swap out my battery lube up my terminals and gave me some tips and tricks to prevent my battery terminals to be more anti corrosive.
  • FA
    Full Arena
    Oct 27, 2025
    5.0
    Jabeer’s service was impeccable. He went out of his way to help me fix the issue that I was having with my car. Thanks to him I can get home safely.
  • RM
    Roberto Medina
    Oct 27, 2025
    5.0
    AutoZone at BROOKLYN Hamilton ave very professional helpful and very knowledgeable when you need assistance , also the manager Jabeer very helpful and professional he is great asset for AutoZone.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Brooklyn, NY?

AutoZone Auto Parts in Brooklyn is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Brooklyn offer in-store pickup and same day delivery services?

Yes, AutoZone Brooklyn offers both in-store pickup and same day delivery services for customer convenience.