AutoZone Auto Parts

4.1
718 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Flatbush Ave in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 677-7270.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1885 Flatbush Ave, Brooklyn, NY
11210, United States

Hours

Reviews

4.1
718 reviews
5 stars
390
4 stars
157
3 stars
67
2 stars
35
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude and unprofessional.

Product Availability

Customers appreciate the wide selection of auto parts available, often finding what they need quickly.

Staff Knowledge

There are significant concerns regarding staff knowledge about auto parts and repairs, with several customers reporting incorrect assistance.

Store Management

Management practices have been criticized, particularly regarding warranty issues and handling customer complaints.

Overall Experience

While some customers have had positive experiences, many report dissatisfaction with service quality and staff behavior.
  • SS
    Stephen Seine
    Dec 20, 2025
    5.0
    The best service with a smile in town.
  • AM
    Angela Melledy
    Dec 19, 2025
    4.0
    Very
  • JG
    jose fuentes garcia
    Dec 9, 2025
    1.0
    Pesimo Servicio en atencion, pedi qué me abrieran un estante dé pintura y no hicieron de mala gana, después al tratar de pagar el producto me negaron hacer el pagar ya que iba a pagar en efectivo y su excusa es que eran 9:30pm y cierran alas 10:00 pm y que ya abian echo corte de caja y por esa razón ya no aceptaban efectivo al decir que aún tenía tiempo volvió a repetir con arrogancia que solo aceptaba pagos con tarjetas
  • LB
    Lady Black
    Dec 7, 2025
    4.0
    Went in, got what I wanted and was out. They had a mechanic in the store don't know if he's affiliated with the store
  • TH
    Tina Ho
    Nov 2, 2025
    5.0
    I accidentally went to the third closest location. The first location didnt have a tech on hand, to change the battery that I needed to buy. Thank goodness I called before I started heading there to see if they had somebody because my car battery was dead. By the grace of God, I ended up meeting Ms Lela, and she and I bonded immediately and I'm very grateful she was there. She took great care of me and my issue. Everything was seemless. She really knew how to juggle everything and everyone's issue. I will drive back to her store every time bc I trust her and her staff. I will definitely be a returning customer. 🥰

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts at 1885 Flatbush Ave, Brooklyn?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup options?

Yes, AutoZone Auto Parts offers in-store pickup for customers who order online or by phone.