AutoZone Auto Parts

4.1
711 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Flatbush Ave in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 677-7270.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1885 Flatbush Ave, Brooklyn, NY
11210, United States

Hours

Reviews

4.1
711 reviews
5 stars
386
4 stars
155
3 stars
67
2 stars
35
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of knowledge.

Product Knowledge

Several customers noted that staff lacked adequate knowledge about car parts and repairs.

Management Issues

Complaints about management's handling of customer issues and warranty claims, with some customers feeling disrespected.

Positive Experiences

Many customers had positive experiences with specific employees who provided excellent service and assistance.

Store Environment

The store is generally well-stocked and organized, with some customers appreciating the quick service.
  • GT
    gani selçuk Togay
    Nov 2, 2025
    1.0
    I bought two cars and that I am restoring. Since it's so close to me, I buy something from the store almost every day. Whenever I ask the staff something, they tell me to go check the shelves. I even asked the guy at the commercial checkout counter one time if I could ask him something, and his response was, "Are you a commercial customer?" All the staff, except for the female employee who works on weekends, are rude. If you have to buy something, I recommend using the self-checkout counter.
  • TH
    Tina Ho
    Nov 2, 2025
    5.0
    I accidentally went to the third closest location. The first location didnt have a tech on hand, to change the battery that I needed to buy. Thank goodness I called before I started heading there to see if they had somebody because my car battery was dead. By the grace of God, I ended up meeting Ms Lela, and she and I bonded immediately and I'm very grateful she was there. She took great care of me and my issue. Everything was seemless. She really knew how to juggle everything and everyone's issue. I will drive back to her store every time bc I trust her and her staff. I will definitely be a returning customer. 🥰
  • FC
    Fabiola Chikel
    Oct 31, 2025
    5.0
    Im always satisfied with the way that Luis serves me. He's very helpful and he works in a way a manager is supposed to. I will come back anytime and Im gonna recommend people to come here to buy any accesoories for their car.
  • JH
    Jimmie Hamilton
    Oct 22, 2025
    1.0
    Disrespectful staff.Lack of auto knowledge disgraceful. Illegal auto repair in parking lot of store.
  • DR
    daniel rosin
    Oct 9, 2025
    5.0
    I woke up to a dead battery, I went to the Flatbush Avenue autozone to get a new one. in less than 10 minutes I had my battery and a tool kit they lent me to swap out the old one. the manager was very nice highly recommend

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts at 1885 Flatbush Ave, Brooklyn?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup options?

Yes, AutoZone Auto Parts offers in-store pickup for customers who order online or by phone.