AutoZone Auto Parts

4.1
1268 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 86th St in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 232-4430.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1455 86th St, Brooklyn, NY
11228, United States

Hours

Reviews

4.1
1,268 reviews
5 stars
692
4 stars
268
3 stars
125
2 stars
53
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.

Staff Knowledge

While some employees were praised for their helpfulness and knowledge, others were criticized for lacking basic information about products.

Management Issues

Several reviews highlighted issues with management, including poor treatment of employees and ineffective handling of customer concerns.

Store Cleanliness

The store was noted as clean and well-stocked, although some customers mentioned issues with the parking lot.

Product Availability

Customers expressed frustration over the availability of certain products, particularly European parts and specific car batteries.
  • AJ
    A Jun
    Oct 20, 2025
    1.0
    Disgusting Manager. The lady "Manager" yells at her employees right in front of their customers. So the employee step outside to helping me with my battery check, one year old battery bought from Autozone which was not charging properly. By the time we get back, the manager starts yelling at her, DO NO GO OUTSIDE IF I M NOT AT THE COUNTER. First of all, the manager told the employee to go outside to check, and the managers walks away from her post. That is not the employee's fault. Second, the machine clearly says battery not charging properly. Manager did not even read the machine and tells me its my car problem and i would need to buy a new battery. The employee then points out the result from the machine. And yes they did replace my battery. They didn't offer me tools to switch it. So i went back to my house and take it off myself. bring the battery back and the manger was like check the battery again make sure is the original one. I mean you don't need to say it out loud in front of me, makes me feel like I am trying to scam Autozone or something. Overall the manager gets an F for her role as a manager. Employees was nice.
  • AS
    Adam Soprano
    Sep 15, 2025
    1.0
    NEVER AGAIN AM I CALLING OR GOING TO THIS LOCATION, I SPECIFICALLY ASKED THE WOMAN FOR A 2013 FORD EDGE SEL BATTERY AND SHE SAID " NO SUCH CAR EXISTS " . HOW DUMB CAN YOU BE NO FORD EDGE ?!?!? THEY NEED ALL NEW STAFF HERE ASAP SMALL COMMON QUESTION AND I GOT A RIDICULOUS ANSWER.
  • LG
    Louis Gonzalez
    Sep 13, 2025
    5.0
    Quick service and clean store.
  • AG
    Alberto Gallegos
    Sep 11, 2025
    3.0
    It's supplies of auto parts sometimes not available
  • VV
    Vic Vale
    Sep 8, 2025
    1.0
    I was shopping there but customer service was terrible. I asked for help and everyone pointed to only 1 Clerk. I just asked for a can of paint and needed because they placed inside a cage with locks. They are a bunch of lazy people. Only Mary was so kind and hard working. Don’t visit this place.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Brooklyn, NY?

AutoZone Auto Parts in Brooklyn is open from 7 AM to 10 PM Monday through Saturday, and from 8 AM to 10 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.