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AutoZone Auto Parts

4.1
(1288 reviews)

Business Details

1455 86th St, Brooklyn, NY
11228, United States
(718) 232-4430
https://www.autozone.com/locations/ny/brooklyn/1455-86th-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 86th St in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 232-4430.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1455 86th St, Brooklyn, NY
11228, United States

Hours

Reviews

4.1
1,288 reviews
5 stars
705
4 stars
270
3 stars
126
2 stars
54
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and dismissive.

Management Issues

Several reviews highlighted poor management practices, including condescending behavior and lack of support for staff, leading to a negative customer experience.

Product Availability

Customers noted that while the store is well-stocked with common auto parts, there were instances of unavailable items and issues with returns.

Positive Staff Interactions

Certain employees, like TJ, Mary, and Derrick, were frequently mentioned for their exceptional service, going above and beyond to assist customers.
  • BB
    Ben B
    Jan 24, 2026
    5.0
    Vanessa behind the counter was nothing short of fantastic…. She’s very competent, courteous, considerate, caring…Can’t say enough nice things about her !!!
  • KR
    Kristina Rodriguez
    Jan 23, 2026
    1.0
    The manager was condescending at this location. Told me I could not try on a car cover, when his employee said I could if I purchased and kept receipt upon return. As I looked through the boxes of car covers, there were at least 2 boxes that looked as if they had been returned with new tape and tears. The manager was dismissive and on a personal phone call while servicing me.
  • VK
    veton Krasniqi
    Jan 20, 2026
    5.0
    TJ was excellent help for me, I came in with a faulty battery I bought from them. He came outside in the freezing cold to change my battery for me, amazing customer service at this auto zone. I thank TJ so much for his help, I can’t thank him enough!
  • JS
    Joey Sin
    Jan 13, 2026
    5.0
    Was there inquiring about my car battery. I don't know anything about car and the staff there including the manager were all patiently testing my car battery and the system for me free of charge. Turned out it was my alternator. They gave me a referral for a mechanic. They didn't charge me anything for diagnosing the problem. They spend a good amount of time on me and wouldn't even accept any tip. The best and most friendly store!!
  • MM
    Mike
    Jan 11, 2026
    5.0
    I went to the AutoZone in bayridge today and got extremely excellent Customer Service there were some pricing mismatches and the manager, TJ and the excellent amazing parts manager, Jasmine Took the time and effort to make sure that I got the proper pricing overall it was a very good experience compared to many of the other locations. I really saved a bunch and had a great experience thank you very much.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Brooklyn, NY?

AutoZone Auto Parts in Brooklyn is open from 7 AM to 10 PM Monday through Saturday, and from 8 AM to 10 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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