Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 86th St in Brooklyn, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooklyn, NY or call us at (718) 232-4430.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude and dismissive.
Management Issues
Several reviews highlighted poor management practices, including condescending behavior and lack of support for staff, leading to a negative customer experience.
Product Availability
Customers noted that while the store is well-stocked with common auto parts, there were instances of unavailable items and issues with returns.
Positive Staff Interactions
Certain employees, like TJ, Mary, and Derrick, were frequently mentioned for their exceptional service, going above and beyond to assist customers.
BB
Ben B
Jan 24, 2026
5.0
Vanessa behind the counter was nothing short of fantastic…. She’s very competent, courteous, considerate, caring…Can’t say enough nice things about her !!!
KR
Kristina Rodriguez
Jan 23, 2026
1.0
The manager was condescending at this location. Told me I could not try on a car cover, when his employee said I could if I purchased and kept receipt upon return. As I looked through the boxes of car covers, there were at least 2 boxes that looked as if they had been returned with new tape and tears. The manager was dismissive and on a personal phone call while servicing me.
VK
veton Krasniqi
Jan 20, 2026
5.0
TJ was excellent help for me, I came in with a faulty battery I bought from them. He came outside in the freezing cold to change my battery for me, amazing customer service at this auto zone. I thank TJ so much for his help, I can’t thank him enough!
JS
Joey Sin
Jan 13, 2026
5.0
Was there inquiring about my car battery. I don't know anything about car and the staff there including the manager were all patiently testing my car battery and the system for me free of charge. Turned out it was my alternator. They gave me a referral for a mechanic. They didn't charge me anything for diagnosing the problem. They spend a good amount of time on me and wouldn't even accept any tip. The best and most friendly store!!
MM
Mike
Jan 11, 2026
5.0
I went to the AutoZone in bayridge today and got extremely excellent Customer Service there were some pricing mismatches and the manager, TJ and the excellent amazing parts manager, Jasmine Took the time and effort to make sure that I got the proper pricing overall it was a very good experience compared to many of the other locations. I really saved a bunch and had a great experience thank you very much.
AutoZone Auto Parts is located at 1455 86th St, Brooklyn, NY 11228, USA.
What automotive brands are available at AutoZone Auto Parts in Brooklyn?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts in Brooklyn?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
How can I contact AutoZone Auto Parts in Brooklyn?
You can call them at (718) 232-4430 or email customer.service@autozone.com.
Are there dining options near AutoZone Auto Parts in Brooklyn?
Yes, nearby dining options include Mike's Diner of Brooklyn, Tommaso Restaurant, Viva Mexico Restaurant, and Outback Steakhouse.
Can customers visiting AutoZone in Brooklyn find healthcare services nearby?
Yes, healthcare services nearby include Cooper Panariello Eye Institute, Cooper Eye Care, Atlantic Dental Studio LLP, and DaVita Dyker Heights Dialysis Center.
Are there other automotive service businesses near AutoZone Auto Parts?
Yes, nearby automotive-related places include another AutoZone location and a Mobil gas station.
What amenities are available near AutoZone Auto Parts that customers might find useful?
Nearby amenities include financial services like Pometto Brokerage, LLC, real estate agencies like Verrazano Brokerage, and personal care services including Scissorhands Barbershop and L's Barber Shop.
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