Audi Brooklyn

4.4
2023 reviews

About

Audi DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerCar DealerUsed Truck DealerAuto Repair ShopAuto Parts Store
Discover exceptional pre-owned luxury at Audi Brooklyn, your destination for meticulously inspected used vehicles in Brooklyn. Our inventory boasts a premium selection of Audi models, each undergoing a rigorous inspection to ensure your utmost satisfaction. Experience seamless financing with our expert team, dedicated to guiding you through every step of the process. For tire services, leasing options, or expert maintenance advice, trust the seasoned professionals at Audi Brooklyn. Visit us for unparalleled service and a commitment to excellence in automotive care.

Location

Audi Brooklyn
665 65th Street, Brooklyn, NY
11220, United States

Hours

Reviews

4.4
2,023 reviews
5 stars
1,608
4 stars
85
3 stars
40
2 stars
44
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, attentiveness, and knowledge of the sales and service staff, particularly highlighting individuals like Mark, Miguel, and Leo.

Transparency Issues

Several reviews mentioned concerns about misleading pricing and undisclosed fees, leading to dissatisfaction with the buying process.

Mixed Experiences

While many customers reported excellent experiences, some highlighted significant issues with communication and follow-up, particularly regarding unresolved problems after purchase.

Teamwork and Support

Customers frequently noted the collaborative efforts of the staff, which contributed to a smooth and enjoyable car-buying experience.

Service Quality

The service department received high marks for efficiency and thoroughness, with many customers expressing trust in the quality of service provided.
  • HH
    hosam hafiz
    3 days ago
    5.0
    Amazing experience. Total disclosure and transparency. Very patient staff, very friendly! Very happy with my car 3 months in. Moose the manager was awesome !
  • KP
    Keno Pusey
    3 days ago
    5.0
    I had a great experience at Audi Brooklyn. The sales representative name Guy ,service was excellent, great conversation, all around great dude.
  • LA
    Lizar Alexander
    5 days ago
    5.0
    I had an excellent experience at this dealership, and Ahmed truly made the difference. From the moment I arrived, he was professional, knowledgeable, and attentive without ever being pushy. He took the time to clearly explain my options, answered all my questions thoroughly, and made sure i felt confident at every step in the process (he literally still answers my text about questions relating to my car and services). Ahmed customer service is exceptional, responsive, transparent, and genuinely focused on finding the best solution for his clients. The entire experience was smooth, efficient and hassle free. Thank you for being trust-worthy and detailed oriented, I will highly recommend you to anyone.
  • NW
    Nya Weeks
    Jan 2, 2026
    5.0
    I had an amazing experience at Audi Brooklyn, thanks to Miguel! He was very understanding, patient and helped throughout the entire process. With the help of the rest of the team, I was able to get exactly what I wanted and they even delivered it to me because I couldn't drive it off that same day. I was searching for a while and was very glad I ended up choosing Audi Brooklyn to help me get a new car! Thanks once again and definitely go see Miguel!
  • JK
    Joy's Kreation
    Dec 21, 2025
    5.0
    I had an amazing experience at Audi Brooklyn and couldn’t be happier. The entire team worked together to make everything possible, and because of that I was able to go home in my brand new 2025 Audi Q5. Mark was absolutely outstanding — professional, patient, and extremely knowledgeable. He made sure everything was transparent and that all the numbers matched exactly as discussed, which made the whole process smooth and stress-free. A special thank you as well to David in Finance, who was great to work with and made sure all the paperwork and numbers were clear, accurate, and easy to understand. The teamwork at Audi Brooklyn really stood out. Thank you to the entire team — and especially my guy, Mark — If you’re looking for someone knowledgeable, trustworthy, and professional, I highly recommend Mark. Thank you again for such a great experience!

Frequently Asked Questions About Audi Brooklyn

What types of vehicles does Audi Brooklyn specialize in?

Audi Brooklyn specializes in meticulously inspected pre-owned luxury Audi vehicles, including cars and SUVs, ensuring premium quality for customers.

What are the operating hours of Audi Brooklyn throughout the week?

Audi Brooklyn is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday from 7:00 AM to 3:00 PM. It is closed on Sundays.