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Advance Auto Parts

4.0
(564 reviews)

Business Details

2686 Atlantic Ave, Brooklyn, NY
11207, United States
(718) 498-1623
https://stores.advanceautoparts.com/ny/brooklyn/2686-atlantic-ave

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2686 Atlantic Ave in Brooklyn offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2686 Atlantic Ave, Brooklyn, NY
11207, United States

Hours

Reviews

4.0
564 reviews
5 stars
301
4 stars
123
3 stars
60
2 stars
24
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Jonathan and Malcome, while others reported negative experiences with unprofessional behavior from management.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to assist customers in finding the right items for their needs.

Mixed Experiences

While some customers had great experiences and recommended the store, others expressed frustration with poor service, incorrect parts, and unhelpful staff.

Store Policies

Customers criticized the return policies and the lack of flexibility in handling returns, which led to dissatisfaction among some shoppers.
  • SD
    Snoop Dawg
    Feb 17, 2026
    5.0
    I had a fantastic experience at Advance Auto Parts. The team was incredibly helpful, knowledgeable, and genuinely cared about making sure I got exactly what I needed. They took the time to answer my questions, explain my options clearly, and made the whole process quick and stress-free. What really stood out was their customer service. Everyone was friendly, professional, and willing to go the extra mile. It’s not always easy to find auto parts stores that combine great prices with great service, but Advance Auto Parts definitely delivers on both. I highly recommend stopping by if you need parts, advice, or just honest guidance. They’ve earned a loyal customer!
  • DL
    David Levine
    Feb 17, 2026
    5.0
    I recently had a great experience at Advance Auto Parts, and I have to give a special shoutout to Jonathan for making it even better. From the moment I walked in, the customer service was friendly, professional, and genuinely helpful. Jonathan went above and beyond to make sure I found exactly what I needed. He was knowledgeable about the parts, took the time to answer all my questions, and made sure everything was the right fit for my vehicle. It’s clear he really understands the products and cares about helping customers rather than just making a sale. The store itself was clean, organized, and well-stocked. Even when it got a bit busy, the team stayed efficient and respectful. Thanks to Jonathan’s help, I was able to get in and out quickly with confidence that I had the right parts. If you’re looking for reliable auto parts and excellent customer service, I highly recommend this Advance Auto Parts — and if you get the chance, ask for Jonathan!
  • BB
    Bri
    Feb 17, 2026
    5.0
    Anytime I need help buying parts, Jonathan is the only person I ask for. He’s has a vast knowledge of parts and is always able to get the parts quickly. He has great work ethic and exceptional customer service skills.
  • LW
    Latisha Williams
    Feb 13, 2026
    1.0
    This review is directed to the store manager and corporate management. What is going on with the management at this location? Customers are being towed from your own parking lot while actively shopping inside the store. That is unacceptable. While I was inside purchasing a license plate cover, a tow truck lifted my vehicle. I had a receipt proving I was a paying customer. The driver then dropped my car and immediately towed another customer’s vehicle. They continued circling the lot attempting to tow additional cars while customers were still inside the store making purchases. This reflects extremely poor management and a serious failure in customer protection. Your parking lot should not feel like a trap. Customers should not have to worry about losing their vehicles while spending money in your business. If this is how management allows the towing situation to operate, it needs to be corrected immediately. This experience was unprofessional, aggressive, and damaging to customer trust. Management needs to get control of this situation. Very disappointing.
  • JO
    Juan Ovalle
    Feb 11, 2026
    5.0
    I came into advance to look for heet and I was able to find it with a gentleman that was in the back I believe his name is Jonathan if ever there ask for him he was very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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