AutoZone Auto Parts

3.9
574 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Bronx #4701 in Bronx, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bronx, NY or call us at (718) 617-1819.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1910 Story Ave, Bronx, NY
10473, United States

Hours

Reviews

3.9
574 reviews
5 stars
295
4 stars
113
3 stars
64
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude or unprofessional.

Stock Availability

Many customers reported issues with stock availability, including items being out of stock or incorrect items being provided.

Management Issues

Several reviews mention poor management practices, leading to a negative atmosphere and dissatisfaction among customers.

Service Speed

Customers experienced long wait times for service, both in-store and over the phone, which contributed to frustration.

Product Knowledge

While some staff members are noted for their knowledge, others are criticized for lacking product knowledge and not being able to assist customers effectively.
  • IF
    Inez Feliciano
    Dec 28, 2025
    1.0
    They are so lazy.. I wish I could give them zero stars....
  • EC
    Esteven De La Cruz
    Dec 23, 2025
    1.0
    Every time I have come to this location I don't ever get attended. I always end up having to another location that's 15 minutes away from me just to get one thing. Staff is not friendly and miserable. The other day I waited 30 minutes just for someone to tell me they did not have what I was looking for. My mother went today and was told she would be credited money for a car belt but when she came back they said that they couldn't credit her. Very poorly run.
  • BP
    Benjamin Parra
    Nov 25, 2025
    5.0
    Great experience, employees was helpful 👌, manager Greg was expected to give solution of issues. Thanks so much.
  • HH
    Haze
    Nov 22, 2025
    5.0
    We had a emergency to go to Boston one of our head lights on this Kia was burnt, we got here at 7. JOSE took it upon himself to change our light even tho this Kia is difficult to work with. Dude really saved us. ASK FOR Jose dude really care about his customers. god
  • PI
    Prentis Gibbs III
    Nov 16, 2025
    1.0
    This AutoZone doesn't even deserve a star. You need to go to the other side of the scale and add black holes. By far the worst AutoZone I've ever been into in the Bronx. Always out of stock, staff carries out their duties grudgingly, and can never service you like a standard business. It is off my list of places to consider as AutoZone.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Bronx, NY?

AutoZone Auto Parts in Bronx, NY is typically open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Are there any special notes about the current status of the AutoZone Bronx store?

The store is currently closed due to fire and water damage.