Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Boston Rd in Bronx, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bronx, NY or call us at (718) 515-8669.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking professionalism.
Product Knowledge
Several customers reported that employees lacked knowledge about products, leading to incorrect recommendations and sales.
Long Wait Times
Many customers experienced long wait times both in-store and on the phone, often leading to frustration.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
Store Organization
Customers noted issues with store organization and management, contributing to a chaotic shopping environment.
LM
Linda Marie
4 days ago
3.0
Didnt stay long since I fell after taking that high step to get inside do not much of a review
CC
Christina Cerezo
Jan 3, 2026
1.0
Came in for a battery for my car and they should have people qualified to help me install the battery but I was told by the employee Joe there is no one here qualified to install the battery at the moment.
JJ
Janitza Jimenez
Dec 19, 2025
1.0
It doesn’t even deserve a 1 star! Because it raining they said the computer to check the vehicle it’s not workings. I left the store and called to ask if they had the computer and they said yes! But that I had to wait until it stopped raining lol and then a lady said oh no it’s not working
Terrible customer service
KK
Kalika
Nov 16, 2025
1.0
Brought a battery and was told go to the mechanic outside and they’ll put in a battery. I was told they do not put in batteries however the site states otherwise
CG
Cris Garcia
Oct 10, 2025
1.0
El peor servicio Que he recibido en un Autozone , por una pregunta Que hice hasta golpe me querían dar , increíble , nunca he tenido problema en mi vida en ningún tipo de negocio y casi resulto agredido por una persona del personal y para el colon hablo con quien se supone esta a cargo y ve la actitud del empleado que hasta me desafia a pelear y lo único que dice es que el empleado es un niño. Jajajajajjajaaj. Que servicio mas malo. Santo Dios.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:00 AM to 11:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup options?
Yes, AutoZone Auto Parts offers in-store pickup services.
Can I get same-day delivery for parts ordered from AutoZone Auto Parts?
Yes, AutoZone Auto Parts provides same-day delivery for orders.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 3312 Boston Rd, Bronx, NY, 10469, United States.
How can I contact AutoZone Auto Parts?
You can call AutoZone Auto Parts at (718) 515-8669 or email customer.service@autozone.com.
Are there any nearby dining options if I visit AutoZone Auto Parts?
Yes, nearby restaurants include Country Boyz (Jamaican/American), KFC, McDonald's, and Mandarin Wok.
Are there hair salons near AutoZone Auto Parts if I want to get a haircut?
Yes, there are several hair salons nearby, such as Above Cut Unisex, Phyl Martin Hair Styling, Joy's Hair Creations, A Cut Above, The Zone Barber Shop, Neisha Stylist, and Rosa Dominican Hair Salon.
What automotive dealerships are close to AutoZone Auto Parts?
Nearby auto dealerships include Henry Ford Company, City World Toyota, Raul at_Bronx Honda, Fire Cars, City World Hyundai, and Hyundai.
Is AutoZone Auto Parts open on Sundays, and what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 7:00 AM to 10:00 PM.