AutoZone Auto Parts

3.9
1170 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Boston Rd in Bronx, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Bronx, NY or call us at (718) 515-8669.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3312 Boston Rd, Bronx, NY
10469, United States

Hours

Reviews

3.9
1,170 reviews
5 stars
541
4 stars
292
3 stars
151
2 stars
53
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking professionalism.

Product Knowledge

Several customers reported that employees lacked knowledge about products, leading to incorrect recommendations and sales.

Long Wait Times

Many customers experienced long wait times both in-store and on the phone, often leading to frustration.

Mixed Experiences

While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.

Store Organization

Customers noted issues with store organization and management, contributing to a chaotic shopping environment.
  • LM
    Linda Marie
    4 days ago
    3.0
    Didnt stay long since I fell after taking that high step to get inside do not much of a review
  • CC
    Christina Cerezo
    Jan 3, 2026
    1.0
    Came in for a battery for my car and they should have people qualified to help me install the battery but I was told by the employee Joe there is no one here qualified to install the battery at the moment.
  • JJ
    Janitza Jimenez
    Dec 19, 2025
    1.0
    It doesn’t even deserve a 1 star! Because it raining they said the computer to check the vehicle it’s not workings. I left the store and called to ask if they had the computer and they said yes! But that I had to wait until it stopped raining lol and then a lady said oh no it’s not working Terrible customer service
  • KK
    Kalika
    Nov 16, 2025
    1.0
    Brought a battery and was told go to the mechanic outside and they’ll put in a battery. I was told they do not put in batteries however the site states otherwise
  • CG
    Cris Garcia
    Oct 10, 2025
    1.0
    El peor servicio Que he recibido en un Autozone , por una pregunta Que hice hasta golpe me querían dar , increíble , nunca he tenido problema en mi vida en ningún tipo de negocio y casi resulto agredido por una persona del personal y para el colon hablo con quien se supone esta a cargo y ve la actitud del empleado que hasta me desafia a pelear y lo único que dice es que el empleado es un niño. Jajajajajjajaaj. Que servicio mas malo. Santo Dios.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:00 AM to 11:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup options?

Yes, AutoZone Auto Parts offers in-store pickup services.