Mr. Tire Auto Service Centers

3.9
349 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
4900 Lake Road, Brockport, NY
14420, United States

Hours

Reviews

3.9
349 reviews
5 stars
235
4 stars
16
3 stars
14
2 stars
8
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and professional staff, others reported unprofessional behavior and poor communication, leading to frustration.

Service Quality

There are mixed reviews regarding the quality of service, with some customers experiencing damage to their vehicles during service, while others appreciated the quick and efficient work.

Appointment Issues

Numerous customers reported problems with appointment scheduling, including last-minute cancellations and long wait times despite having scheduled appointments.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing practices, including unexpected charges and perceived overpricing for services.
  • NN
    Noxra
    4 days ago
    5.0
    They were so helpful and kind in removing my heat shield, which had been such a bother. The service was quick, professional, and stress-free. I really appreciate their help and would definitely recommend Mavis
  • RS
    Royal Serve
    Dec 22, 2025
    5.0
    I spent a long time looking for a place I could truly trust to mount my new wheels. When you buy expensive rims and tires, the last thing you want to hear after installation is: “Sorry, we couldn’t do it perfectly.” I decided to go with Mr. Tire, and it was the right choice. They’re not the cheapest if you’re only comparing prices, but when you’re looking for service you can rely on for years, price shouldn’t be the only factor. They didn’t leave a single scratch on the wheels and did the job carefully and professionally. I felt comfortable trusting them with expensive equipment. The service in the office is excellent — very human, respectful, and professional. Everything is explained clearly, and they’re genuinely willing to listen and find the best solution for the customer. I confidently give five stars. Thank you, guys!
  • DS
    Darrin Stack
    Dec 20, 2025
    1.0
    My son took his car there to get a job done and they damaged his intake manifold and said nothing, we have filed a case against them with Monroe and with the BBB. Run away from this place. Totally unprofessional! One of the mechanics made a threatening phone call to my Son . This place needs to be restaffed .
  • KK
    Kevin
    Dec 18, 2025
    1.0
    They send out coupons that expire in January just to lure you in, then they bait and switch by trying to get you to pay more. For instance, a “30 off oil change” coupon might actually mean you get a $20 rebate via an online process after submitting your receipt or similar documentation after paying for the service. In reality, it’s only a $10 discount. The price is the same as a dealership, but the dealership offers more. So, why choose this place?
  • BP
    brandon prince
    Dec 8, 2025
    1.0
    Went there the first time and they turned me away said they where to busy even though I had an appt, wasted my time and fuel driving two vehicles a half hour so my wife didn’t have to wait, then second appt they said would be done by noon and was 2:30 by the time it was done, missing a hub cap on one side, people in the office have no idea what’s going on, don’t even know what vehicle they are servicing after I called and told them all the information they needed to know, absolutely terrible place to go 10/10 would never recommend going here to anyone

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers in Brockport offer?

Mr. Tire Auto Service Centers provide dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Mr. Tire Auto Service Centers located?

It is located at 4900 Lake Road, Brockport, NY 14420, USA.