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Mr. Tire Auto Service Centers

3.9
(359 reviews)

Business Details

4900 Lake Road, Brockport, NY
14420, United States
(585) 637-6514
https://locations.mrtire.com/ny/brockport/4900-lake-road

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
4900 Lake Road, Brockport, NY
14420, United States

Hours

Reviews

3.9
359 reviews
5 stars
239
4 stars
17
3 stars
14
2 stars
8
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported poor communication and unprofessional behavior from management and technicians.

Service Quality

Numerous reviews highlighted issues with service quality, including damaged vehicles, incorrect diagnoses, and unsatisfactory repairs.

Appointment Management

Customers frequently experienced problems with appointment scheduling, including last-minute cancellations and long wait times despite having scheduled appointments.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including unexpected charges and perceived overpricing for services rendered.
  • AA
    Autumn
    Feb 25, 2026
    5.0
    I needed a NYS car inspection without waiting a week for an appointment. I was able to book an appointment the same day from their website, which was a welcome surprise. The building was in a convenient location and easy to get to, even if you need to take a left turn off the main road (thanks, green arrow!) I was seen within 15 minutes of my appointment time, and my car was taken back within minutes of that. Nick, the store manager, was absolutely lovely during this time. Communication about the part and the cost of the battery and service were on point, and the friendly chatter topped off my good experience. I did need a new car battery, which I'd been told about the last time I'd had work done on my car elsewhere. Since the battery needed wasn't in house, the part needed to be ordered, which increased my wait time significantly. I believe that if I didn't need a battery, I would have been in and out within about a half hour of my appointment time. In total, it took about an hour, the vast majority of which was spent waiting for the part. The waiting room was quite small; there's seating for 5, but only 4 people could comfortably sit. Two of the chairs had overlapping leg space, so the space could fit 5 if one person didn't have legs, I guess. Overall, I had a great experience here. I probably overpaid for a car battery, but that's the price you pay when you go to a commercial business to get work done. It's not like the employees have any control over how much parts cost anyway. Everybody was kind, honest, and straightforward, which I highly value in an environment where everything happens on the other side of a window. I definitely recommend giving Mr. Tire a shot if you're around the Brockport area and looking to get work done on your car.
  • JW
    Joshua Weezorak
    Feb 21, 2026
    1.0
    Not happy Labor rates are overpriced, the wheels I bought aren't that great, they didn't pressurize them fully so I may have done some damage to them already. Check engine light came on after my oil change and the wheel bearing issue I mentioned they chalked up to just bad wheels. Driving right off the lot showed me that that was a lie. I'm not even sure why it went from $600 to $900 Oh also my traction control can't be turned off now. So now I'm going to have to take my business elsewhere. Sorry but it's really has been hit and miss with this place and this one burned the most. I was here in the past for a $1,200 fix in the past that didn't go over well. Also, in the past one of their kids failed my inspection because he didn't know how to use a parking brake. He brought it halfway up so it was not fully engaged. Oh, and they never put back my Bell stem caps. Thanks. I know this is just a minor thing but this means I have to go out and buy more.
  • NH
    Nicky Henion
    Feb 20, 2026
    5.0
    The staff was very friendly and I was in and out in no time. Highly recommend 🙂
  • JJ
    Jerry
    Feb 9, 2026
    5.0
    I was impressed by how quickly the Mr.Tire team took my vehicle in for inspection and got me back on the road again. Dana the manager is very nice and I look forward to returning back for future vehicle needs!
  • RR
    Rob
    Jan 28, 2026
    1.0
    Made a appointment for oil change and when I got there there was the manager and no workers she told me she dont .are t h em come in till 10 or 11 because the dont like working morning what a joke this place is people just sitting there not doing nothing how do you have 4 workers and only one can fix things waste of money if you ask me they have a new person there her name is Shannon she was nice and got me in and out fast when I came back for my appointment the next day thank God for her because no one else can show up

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers in Brockport offer?

Mr. Tire Auto Service Centers provide dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Mr. Tire Auto Service Centers located?

It is located at 4900 Lake Road, Brockport, NY 14420, USA.

Brand Certified Facts from Mr. Tire Auto Service Centers

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Certified March 01, 2026Yext Knowledge Graph
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