Monro Auto Service and Tire Centers

4.6
421 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
4115 McKinley Parkway, Blasdell, NY
14219, United States

Hours

Reviews

4.6
421 reviews
5 stars
357
4 stars
20
3 stars
8
2 stars
2
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly mentioning individuals like Fred, Chris, and Rick for their excellent service.

Efficiency

Many reviews highlighted the quick turnaround times for services, with several customers noting they were helped immediately or had their issues resolved in a timely manner.

Professionalism

The professionalism of the staff was frequently mentioned, with customers appreciating the knowledgeable and courteous demeanor of the mechanics.

Management

Recent management changes received positive feedback, with customers noting improvements in service and customer experience under new leadership.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling they were overcharged or misled about costs, particularly regarding oil changes and inspections.
  • AG
    August Geraci
    3 days ago
    5.0
    Staff was friendly courteous & knowledgeable. Everything exceeded my expectations.
  • JJ
    Jayme
    Nov 1, 2025
    1.0
    Very unprofessional, not to mention, you guys drove my dads car into another persons car. LIKE MOVE THEIR CAR!
  • JD
    Jayme Dean
    Oct 27, 2025
    2.0
    The courteousness of your staff was good unfortunately to were a couple" serious issues" one with time schedule me for appointment and then pushed it back further when I got there it still wasn't able to go in and took another 45 minutes for going to the shop henceforth when they backed my vehicle out of the shop they Backed into a park vehicle no damage to either vehicle but nevertheless that's a professional business they should at least move the car that was parked directly behind the garage bay ,one of the techs said sir you got to understand it's a big truck, doesn't matter you just don't back into a parked vehicle would have done if that had been a person come on.You should of moved the parked vehicle if there was any question of navigating out of the bay. The whole visit for a appointment service from start to finish for an front end allignment and NYS inspection was an hour and 45 min . Unacceptable in my book and prb any other person's .
  • CW
    Chris Wells
    Oct 27, 2025
    5.0
    My Toyota Highlander sounded like the muffler needed to be replaced and James explained that all it needed was to cut the pipe and put a sleeve on it.James was excellent with describing the repair and saved me hundreds of dollars. He was kind, professional and courteous! I really appreciate the service he provided!
  • NN
    Notyou
    Oct 22, 2025
    5.0
    James was absolutely great.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, specializing in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Monro Auto Service and Tire Centers?

Monro is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and is closed on Sundays.