Valvoline Instant Oil Change

4.3
498 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Binghamton.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
1225 Front Street, Binghamton, NY
13901, United States

Hours

Reviews

4.3
498 reviews
5 stars
337
4 stars
76
3 stars
23
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the fast, efficient, and professional service, with many noting the staff's friendliness and attentiveness.

Customer Experience

While many reviews highlighted positive interactions with staff, there were significant complaints about poor customer service, including issues with service accuracy and handling of complaints.

Pricing Concerns

Several customers expressed concerns about pricing, feeling that services were expensive compared to competitors, and some felt pressured into unnecessary services.

Inconsistency

There were multiple reports of inconsistent service quality, with some customers experiencing significant issues such as damage to their vehicles or incorrect services being performed.
  • LB
    Luke Bamburoski
    4 days ago
    1.0
    BEWARE! My friend took her car to this shop for a routine oil change, and I was riding with her afterward. Within minutes of leaving, the car started making loud, unusual noises that quickly got worse once we were on the highway. We had to pull over when we realized a large piece underneath the car was hanging down and scraping the road. It was scary and could have ended much worse. She had bought the car new, only had it for several months, and had no problems before this incident. The shop sent someone out to remove the part, clearly indicating it happened during their service, but still refused to even refund the oil change. Very disappointing and unsafe experience!!!!
  • AG
    Amy Guerin
    Dec 26, 2025
    5.0
    Seth was my CSR when I brought my car in today. He was very kind and thorough and explained everything to me. He didnt treat me like a dumb female like alot of garages like to do. He explained the different services that Valvoline offers. Thank you for employing such a knowledgeable and polite employee!!!
  • AC
    Andrew Cook
    Dec 21, 2025
    1.0
    WORST EXPERIENCE my buddy has had as a car owner!!! She had a new car for several months with ZERO issues - she brought it in for an oil change. Immediately upon leaving, her car is making loud rattling noises. She decided to give it some time. Within minutes, she is on the highway and my car begins making extremely loud scraping noises. She pulled over on the side of the highway to find out that the engine carriage is almost completely disconnected from the bottom of her car and dragging on the road. The company knew they messed up, as they sent a worker to come remove the engine carriage from her car, as they knew it was their fault that it was disconnected. She now has to pay to get this fixed. All she asked is for a reimbursement of her oil change, and the company is refusing.
  • LB
    Lindsay Bazan
    Dec 20, 2025
    1.0
    WORST EXPERIENCE I’ve had as a car owner!!! Had a new car for several months with ZERO issues - brought it in for an oil change. Immediately upon leaving, my car is making loud rattling noises. I decide to give it some time. Within minutes, I am on the highway and my car begins making extremely loud scraping noises. I pull over on the side of the highway to find out that the engine carriage is almost completely disconnected from the bottom of my car and dragging on the road. The company knew they messed up, as they sent a worker to come remove the engine carriage from my car, as they knew it was their fault that it was disconnected. I now have to pay to get this fixed. All I asked is for a reimbursement of my oil change, and the company is refusing.
  • DG
    Dan Grassi
    Dec 11, 2025
    5.0
    This was far and away the best oil-change car maintenance experience I can recall in recent memory. The level of professionalism was beyond expectations. Also, more importantly, all employees I interacted with were respectful and courteous, something consumers rarely see any more. All employees appeared to be very knowledgeable about aspects of car maintenance. I have told others about this positive experience sincy my visit to Valvoline Oil Change. Thank you.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Binghamton offer?

Valvoline Instant Oil Change provides quick, easy oil changes, as well as preventive vehicle maintenance and a wide range of maintenance solutions for all types of vehicles.

Do I need an appointment to get an oil change at Valvoline Instant Oil Change Binghamton?

No appointment is necessary; Valvoline Instant Oil Change welcomes walk-ins for oil changes and other services.