Monro Auto Service and Tire Centers

Reviews

• MM

  Margie Metz

  Feb 26, 2026
  5.0
  Jason went above and beyond to hero us out. He is very kind and knowledgeable. He's honest and caring and so is the staff there i have brought two new customer to him in the past three months
• DT

  Derek Topp

  Feb 23, 2026
  5.0
  Excellent service. Extremely knowledgeable.
• ZV

  Zevan Vanderbilt

  Feb 21, 2026
  1.0
  Used to be my go to and recommended place for service. Made an appointment online, and when I made it to the store I was told there were no more appointments and that the location didn't accept online appointments. I had previously made appointments online without issue, and was happy with the service. They are usually nicer and more accommodating than other shops. Every bay was empty but there was only one tech I understand him not wanting to take more work and stay later but it was 4pm that my appointment was scheduled for and youre able to schedule one for 5pm as we speak. Really bad experience. Really bad customer service.
• DF

  D F

  Feb 21, 2026
  1.0
  I called last week and got an appointment for a state inspection, which was confirmed via email and three texts. When I showed up for my appointment, they refused to do it. They claimed I didn't have an appointment, then blamed the corporate call center for giving out appointments inappropriately, and sent me away without any acknowledgment or apology for the hassle. I'm in from out of town and trying to juggle things for my hospitalized elderly father, including getting his car inspected. This is not their problem per se - but the utter disrespect and waste of my time means I'll now have to take time off of work to try again in addition to losing a Saturday to this debacle.
• LC

  Lori Carter

  Jan 30, 2026
  1.0
  I had an oil change and alignment done on Tues, Wed my driver side tire fell off. Not impressed, the manager asked me if I had enemies. What?

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