Monro Auto Service and Tire Centers

4.2
228 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1268 Front Street, Binghamton, NY
13901, United States

Hours

Reviews

4.2
228 reviews
5 stars
160
4 stars
22
3 stars
6
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Service Quality

While some customers reported satisfactory service, others expressed concerns about upselling and dishonesty regarding vehicle inspections.

Appointment Issues

Several reviews highlighted problems with appointment scheduling, including confirmed appointments not being honored and long wait times.

Cleanliness and Comfort

Customers noted issues with the waiting area, including lack of heat and cleanliness, which detracted from their overall experience.
  • AA
    Alex
    6 days ago
    5.0
    On January 1st 2026, my car’s tire got flat from bricks laying in the road. I got towed to this place, they got my car in the shop in less than 10 minutes, evaluated the issue in less than 5 minutes and was updating me shortly after that. Given it was 1/1/26 nothing else was open, I asked how much it would be and he said it was on the house because my situation was already bad enough. Thank you to you all, I believe one of their names was Harry or Henry and another (I hope I got that correct). That’s the type of stuff that would make me come back! 10/10 would recommend.
  • LL
    Linnea
    Jan 2, 2026
    5.0
    Scheduled an appointment the week of for an oil change. Got right in before my appointment time and was in and out in 20 minutes. Excellent!
  • JM
    Joellen Macleod
    Dec 22, 2025
    1.0
    Does not deserve a rating!!! This is what their work looks like after 2 days after installation
  • DW
    Dawn Wiggins
    Dec 11, 2025
    2.0
    The guys were super friendly and helpful. No problems with the work that they did. I had an inspection and wiper blades changed. There was no heat in the waiting room. Manager said he messaged 16 times to get it fixed with no reply from his company. You would think someone could put a space heater in there at least. Another complaint-as my car was getting worked on, I had to grab something out of it, and the they were smoking in the back area. My window was down in my car and the smoke was entering the garage. I am a non-smoker with grandchildren that ride in my car. I do not want to smell cigarette smoke or have it sticking inside the interior of my car. and lastly, the gentleman who backed my car out, was covered with grease from head to toe. I'm wondering why they don't cover the seats before sitting to provide protection?
  • MP
    Mike Poff
    Dec 5, 2025
    1.0
    I would not even give them a 1 star. I would give them a -10 stars. Brought my 24 vehicle in for an inspection. The tires had 5/32 seconds, a tread on it. They told me their front tires passed, but the rear tires did not pass front and rear tires. Both had 5/32 seconds tread on them. I was told they were going to fail the inspection. I told them that was fine. And immediately, he started looking up new tires. I didn't even ask to have tires Looked up.! Brought the car back to the dealership. They confirmed that the treads was 5/32 seconds past my inspection and away I went. Such a dishonest establishment. I would never recommend going there for anything!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

What brands of tires are available at Monro Auto Service and Tire Centers?

They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.