Acura of Bay Shore

4.7
2019 reviews

About

Acura DealerCar DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Acura of Bay Shore is a local luxury dealer, serving the community of Bay Shore, NY, and beyond with trusted Acura financing, used car sales, certified auto service nearby and more. Visit our Bay Shore Acura dealership today.

Location

Acura of Bay Shore
1930 Sunrise Highway, Bay Shore, NY
11706, United States

Hours

Reviews

4.7
2,019 reviews
5 stars
1,807
4 stars
67
3 stars
20
2 stars
22
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.

Sales Experience

Many reviews highlighted the non-pushy, stress-free sales process, with salespeople taking the time to understand customer needs and preferences.

Knowledgeable Staff

Sales representatives were frequently noted for their knowledge about vehicles and financing options, helping customers feel informed and confident in their decisions.

Overall Satisfaction

The majority of customers reported excellent experiences, expressing satisfaction with their purchases and the overall dealership environment.

Follow-Up Issues

A few customers mentioned minor issues with follow-up or vehicle readiness, but these were generally resolved satisfactorily.
  • LF
    Laura Fiore
    Dec 2, 2025
    4.0
    Salesman Armani, was not pushy at all. He understood what I wanted and that I wasn’t happy with the exterior color. I was about to walk away, but Armani was able to make the sale to me by making me what I felt was a an offer I couldn’t refuse. A few glitches between my insurance agent, then a mess up with the new license plate I wanted, made me have to come back to the showroom a few times, but Rob was nice enough to compensate us for our troubles. All in all a very good experience at Acura in Bayshore. My husband will be in touch with Armani in the near future for a car for himself!
  • JV
    Joe Volpe
    Nov 28, 2025
    5.0
    I had a very pleasant experience. I worked with one of the salesmen, Michael Gomez who was a pleasure to work with. He made the process very stress free. I truly appreciate his help and efforts during what is normally a stressful and hectic process. I highly recommend Acura of Bayshore.
  • AN
    Angela Natalie
    Nov 13, 2025
    5.0
    The service department is excellent!! I called them with a question about my cars radio and they were so kind and patient!! Genuinely nice people who actually care about their customers
  • KC
    Kelvin Cepin
    Nov 13, 2025
    5.0
    We had an excellent experience working with RICKY COLLADO at Acura of Bay Shore. Ricky was welcoming, authentic, professional, and very patient with us. It quickly became evident that he was genuinely focused on helping me find the exact car I wanted, rather than just making a sale. He took his time answering all of my questions, thoroughly and clearly explained every single detail, and made the entire car-buying experience super smooth and as stress-free as possible. After bouncing around at a handful of other car dealerships, it always felt like they kept giving us the “runaround” and we’d leave feeling weary. Fortunately that was not the case here. Ricky’s knowledge, transparency, and friendly demeanor made a huge difference — I truly felt like I was in good hands. I highly recommend Ricky to anyone who’s in the market for a new or pre-owned Acura. You’ll get honest guidance, outstanding quality service, and a car-buying experience that is second to none. Overall, we were truly satisfied with the entire team @ Acura of Bay Shore. But if you’re looking for the ultimate car-buying experience you must specifically look & ask for RICKY COLLADO. Rob from the finance team was equally as professional & took his time with breaking everything down to make sense if it all. To sum it all up, they both were very personable, beyond patient, and never put any amount of pressure on us throughout the whole process. Look no further.
  • KC
    Kayla C
    Nov 12, 2025
    5.0
    I had an excellent experience working with Ricky Collado at Bay Shore, Acura. From the moment I walked in, Ricky was welcoming, professional, and genuinely focused on helping me find the right car rather than just making a sale. He took the time to answer all my questions, explained every detail clearly, and made the entire process smooth and stress-free. Ricky’s knowledge, transparency, and friendly attitude made a big difference. I highly recommend Ricky to anyone looking for a new or pre-owned Acura. Rob from finance was also great to work with and made closing out the deal easy and was very professional and helpful! The entire staff at Bay Shore Acura is amazing they truly are the best on LI. I truly felt like I was in good hands. You’ll get honest guidance, great service, and a car-buying experience you can feel confident about!

Frequently Asked Questions About Acura of Bay Shore

What types of services does Acura of Bay Shore offer?

Acura of Bay Shore offers luxury Acura vehicles, trusted financing, used car sales, certified auto service, oil changes, and in-store shopping.

Where is Acura of Bay Shore located?

Acura of Bay Shore is located at 1930 Sunrise Highway, Bay Shore, NY 11706, USA.