Monro Auto Service and Tire Centers

Reviews

• BD

  brian davis

  6 days ago
  1.0
  I had a appointment Friday morning to get 4 tires mounted and balanced and a oil change.. showed up at 7:50 am finally left at 11:20 am with the new tpms sensors not working.. at the tune of$ 620 dollars . ( the tires i purchased and took them there) Went back Saturday am they re programed the tpms and now my truck is restricted to 80 mph and stereo volume is limited. They told me it was nothing they did... absolutely horrible service... dont ever go there......it won't let me leave zero stars or I would..
• BH

  bob hicks

  Apr 15, 2026
  3.0
  Took longer than expected but overall good service.
• TN

  Terry Norris

  Apr 3, 2026
  5.0
  On good Friday my family and I were on our way to vacation and we began to get a strange smell from the engine bay and we called the bath ny location and they got us in with our hesitation and took care of us right away and were very helpful! Both the manager and tech were great! I highly recommend bringing your car here for all your service work!
• ME

  MicKenzie Edwards

  Mar 19, 2026
  5.0
  I’ve found my new shop to go to!!!! Thank you for being so kind and professional it’s appreciated. Also I don’t have to drive my car in like other places which is even better.
• JT

  John Thibbitts

  Feb 25, 2026
  5.0
  We had the most AMAZING experience here!! We were out of state from MA, driving a Subaru with VT plates, visiting family in Hammondsport. We got a flat tire while stopping at a small farmstand, and then called AAA. The AAA driver was equally fantastic, dealing with a tough change to the spare donut tire due to stripped faulty lug nuts. He told us not to drive too far and get this serious issue addressed. When we asked who he recommended to deal with the problem, he instantly recommended Monro in Bath. He added: not the cheapest but the best. We drove directly there and were greeted by friendly staff, who looked at the damaged tire and determined that it could actually be repaired. They got to work immediately and had it ready to go in about an hour. The person in charge also said that they weren’t the cheapest place in town, but they offered excellent service and quality repairs at fair prices. What more can you ask for? When my wife went to settle up in the office, while we repacked the trunk and spare donut, she was told: no charge, our pleasure to help. She was blown away by their kindness. We thanked them and drove away. Putting aside the no charge, these folks went above and beyond — super friendly to out of town tourists, explaining what needed to be done (new tire or repair) and stood behind their work. They even recommended we return before heading home (on the highway) so that they could check the repaired tire, tightness of the lug nuts, and all 4 pressures. We brought homemade baked goods as an added token of our appreciation. Thanks to the good people at Monro in Bath, we experienced human kindness at a difficult time. It gave us peace of mind. We highly recommend this shop!

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