Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Batavia, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Batavia location today.
Location
Hours
Reviews
4.2
216 reviews
5 stars
153
4 stars
20
3 stars
8
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were consistently described as friendly, helpful, and professional, contributing to a positive rental experience.
Vehicle Quality
Several customers reported issues with vehicle cleanliness and maintenance, including receiving cars that were dirty or had mechanical problems.
Reservation Issues
There were multiple complaints about not receiving the reserved vehicle type, leading to dissatisfaction among customers.
Pickup and Drop-off
Customers appreciated the convenience of pickup and drop-off services, which were noted as efficient and helpful.
Mixed Experiences
While many reviews were positive, some customers had negative experiences, particularly regarding vehicle availability and condition.
- KHKatie HallNov 14, 20255.0James was amazing to work with and although he couldn't extend my rental due to not having a chip card at the time I was able to keep the rental until after work so I didnt have to walk in the cold. 5/5 stars!!!!! I definitely recommend and will be going back soon to rent another vehicle for the holidays!!! Thank you James for your outstanding service :)
- SMSarwar MahmoodNov 11, 20255.0**Exceptional Service from Start to Finish!** I recently used Enterprise Rent-A-Car for both a personal trip and a business engagement, and I couldn’t be more impressed. From the moment I booked online to the final drop-off, the entire experience was seamless and professional. What truly sets Enterprise apart is their outstanding **Pick-Up and Drop-Off service**—they came right to my location, saving me valuable time and hassle. The staff were courteous, efficient, and knowledgeable, helping me choose the perfect vehicle for my needs. The car was clean, well-maintained, and performed flawlessly throughout my trip. Whether you're traveling for work or leisure, Enterprise delivers reliable, customer-focused service that exceeds expectations. Highly recommended for anyone seeking convenience, quality, and peace of mind on the road!
- TWTodd & Becky WolfordOct 14, 20255.0Staff was friendly and very helpful. Great experience!
- BMBarbara MarkusOct 11, 20255.0So appreciate my local Enterprise office! Both Hayden & James are so personable & helpful! Have rented many times over the years
- DADebP AssistantOct 8, 20255.0Great service with rental being delivered and picked up at the collision shop. Was kept up to date during the repair.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Batavia, NY?
Enterprise Rent-A-Car is located at 226 West Main, Batavia, NY 14020.
What are the operating hours of Enterprise Rent-A-Car in Batavia?
The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Batavia?
Enterprise offers a wide range of vehicles including regular cars, vans, and luxury cars for rental.
Can I make a reservation for a rental car at Enterprise in Batavia online?
Yes, reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/ny/batavia-2905.html.
Does Enterprise Rent-A-Car in Batavia offer any discounts?
Enterprise offers discounts for active military members.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Batavia open on Sundays?
No, the Batavia Enterprise Rent-A-Car location is closed on Sundays.
What nearby places can I visit after renting a car from Enterprise in Batavia?
After renting a car, you can visit nearby places such as Roxy's Music Store for music and DVDs, Beverly's Flowers and Gifts for shopping, or enjoy a meal at Burger King or Arby's.
Are there any automotive service centers near Enterprise Rent-A-Car in Batavia?
Yes, nearby automotive service centers include Ken Barrett Collision Center, Ken Barrett Chevrolet Cadillac, and Dunn Automotive Repair, which can be useful if you need vehicle maintenance.
Where can I find a gas station near Enterprise Rent-A-Car in Batavia?
Speedway gas station is located nearby and offers fuel and convenience store services for your travel needs.