AutoZone Auto Parts

4.2
326 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lewiston Rd in Batavia, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Batavia, NY or call us at (585) 345-1674.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8347 Lewiston Rd, Batavia, NY
14020, United States

Hours

Reviews

4.2
326 reviews
5 stars
201
4 stars
59
3 stars
29
2 stars
14
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has a good selection of parts, although there were instances of incorrect orders and stock issues.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service in some instances.

Installation Assistance

Several customers appreciated the assistance with installations, particularly for wiper blades and batteries, although some reported difficulties in getting help.
  • SC
    Stephen Casaceli
    6 days ago
    5.0
    The folks at this location have always been helpful to me. They have always gone above and beyond good customer service. Yesterday, associate, Fluffy, came outside in the cold rain, twice, to help me with an issue with my car. He didn't have to but he did. Thanks for your professionalism, Fluffy. You really helped me out. Great store. Great folks. Keep up the great work. Thank you.
  • RS
    Richard Schwartz
    Jan 5, 2026
    5.0
    Amazing shop. And the delivery guy fluffy is always a joy to work with
  • NK
    Nathan Kim
    Dec 28, 2025
    5.0
    Excellent service from Dave! I was driving from Holland, MI to NYC when my check engine light came on in a car with electrical issues. Dave ran a diagnostic, explained the error codes clearly, and reassured me the problems were minor enough to safely make the trip home. His expertise and calm approach gave me the peace of mind I needed. Thank you Dave and the AutoZone Batavia team!
  • AS
    Adrian Lomeli Sanchez
    Dec 7, 2025
    1.0
    They are so useless, I ordered a part because they didn't have it, waited two weeks to pick up, when installing I realized they ordered the wrong part, if I wouldn't have noticed i would've lost my transmission and possibly engine, after returning they said I needed to wait another two weeks for the part, I come a day after I was supposed to pick up in case there was any delays, when I ask for my part they told me the order was canceled, they have my phone number and did not call or notify me, if they did i would've bought the part from ebay, so they tell me I have to wait another 4 days, I went to pick up today and again the order was delayed without any notification. Please never order anything from this store, they not only could've caused major failure to my vehicle but also did not notify delays on 2 separate times, My car has been stuck for weeks because of these guys.
  • TT
    Tee
    Dec 6, 2025
    1.0
    Called yesterday to inquire about a battery and if they would help with installation. Was given a nasty attitude and tone, so we called Advanced Auto which is a 1 minute drive away from this location and was treated kindly and was told they would gladly help. Will not visit again. And before they leave a response saying they only help with easy cars, certain brands... this was easy. The man answering the phone clearly just did not want to be bothered. I'll take my hard-earned money elsewhere.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, the store provides in-store pickup and same-day delivery services for its customers.