Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lewiston Rd in Batavia, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Batavia, NY or call us at (585) 345-1674.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted that the store generally has a good selection of parts, although there were instances of incorrect orders and stock issues.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service in some instances.
Installation Assistance
Several customers appreciated the assistance with installations, particularly for wiper blades and batteries, although some reported difficulties in getting help.
SC
Stephen Casaceli
6 days ago
5.0
The folks at this location have always been helpful to me. They have always gone above and beyond good customer service. Yesterday, associate, Fluffy, came outside in the cold rain, twice, to help me with an issue with my car. He didn't have to but he did. Thanks for your professionalism, Fluffy. You really helped me out. Great store. Great folks. Keep up the great work. Thank you.
RS
Richard Schwartz
Jan 5, 2026
5.0
Amazing shop. And the delivery guy fluffy is always a joy to work with
NK
Nathan Kim
Dec 28, 2025
5.0
Excellent service from Dave!
I was driving from Holland, MI to NYC when my check engine light came on in a car with electrical issues. Dave ran a diagnostic, explained the error codes clearly, and reassured me the problems were minor enough to safely make the trip home. His expertise and calm approach gave me the peace of mind I needed. Thank you Dave and the AutoZone Batavia team!
AS
Adrian Lomeli Sanchez
Dec 7, 2025
1.0
They are so useless, I ordered a part because they didn't have it, waited two weeks to pick up, when installing I realized they ordered the wrong part, if I wouldn't have noticed i would've lost my transmission and possibly engine, after returning they said I needed to wait another two weeks for the part, I come a day after I was supposed to pick up in case there was any delays, when I ask for my part they told me the order was canceled, they have my phone number and did not call or notify me, if they did i would've bought the part from ebay, so they tell me I have to wait another 4 days, I went to pick up today and again the order was delayed without any notification.
Please never order anything from this store, they not only could've caused major failure to my vehicle but also did not notify delays on 2 separate times,
My car has been stuck for weeks because of these guys.
TT
Tee
Dec 6, 2025
1.0
Called yesterday to inquire about a battery and if they would help with installation. Was given a nasty attitude and tone, so we called Advanced Auto which is a 1 minute drive away from this location and was treated kindly and was told they would gladly help. Will not visit again.
And before they leave a response saying they only help with easy cars, certain brands... this was easy. The man answering the phone clearly just did not want to be bothered. I'll take my hard-earned money elsewhere.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, the store provides in-store pickup and same-day delivery services for its customers.
What brands of auto parts can I find at AutoZone Auto Parts in Batavia, NY?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Batavia?
The store is located at 8347 Lewiston Rd, Batavia, NY 14020, United States.
What types of products does AutoZone Auto Parts carry?
They carry auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Batavia?
You can call them at (585) 345-1674 or email customer.service@autozone.com.
Are there any car wash services near AutoZone Auto Parts on Lewiston Rd?
Yes, there are nearby car wash services such as Classy Chassy and Splash Car Wash Express close to AutoZone Auto Parts, convenient for a quick vehicle clean before or after shopping for parts.
What dining options are available near AutoZone Auto Parts in Batavia?
Nearby dining options include Jerry Arena's Pizzeria for Italian cuisine and Applebee's Grill + Bar for American dining, both suitable for a meal before or after your visit.
Can I shop for other retail needs near AutoZone Auto Parts?
Yes, nearby retail stores include Mattress Firm and Kohl's, making it easy to run multiple errands in one trip.
Does AutoZone Auto Parts have a presence on social media?
Yes, you can find them on Facebook at AutoZoneBataviaNY and on Twitter under the handle @autozone.