Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Downer St in Baldwinsville, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Baldwinsville, NY or call us at (315) 720-1056.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
191 reviews
5 stars
121
4 stars
32
3 stars
19
2 stars
9
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with customer service, with many praising the helpfulness and friendliness of staff, while others expressed dissatisfaction with the lack of assistance and knowledge.
Staff Knowledge
While some customers found the staff to be knowledgeable and helpful, others noted that certain employees lacked the expertise needed to assist with specific inquiries.
Product Availability
Customers generally appreciated the wide selection of parts available, although there were complaints about not always having the right parts in stock.
Store Cleanliness
The store was frequently described as clean and orderly, contributing positively to the shopping experience.
Pricing
Feedback on pricing was mixed, with some customers finding prices reasonable and others feeling they were high.
- MHMike Hunt6 days ago1.0⸻ I stopped into this AutoZone today looking for a simple hose clamp. I walked in, said hello, and asked the employee where the hose clamps were. He just looked at me and completely ignored me. No acknowledgement, no help—nothing. This isn’t the first time I’ve had this experience here. Every time I come in, it feels like no one wants to help. I only needed one small part, and instead I was treated like I was an inconvenience. I’m honestly better off going to O’Reilly’s five minutes down the road. They greet me when I walk in, they’re happy to help, and they’ll even walk me to the part I’m looking for. I’m not sure why I even bothered coming to this location today. Very disappointing.
- ATAnge TNov 14, 20255.0Ryan was a great help today diagnosing a problem. Thank you!
- MCMikaela CompeauNov 13, 20255.0They’re so nice and professional. They went out of their way to help me when I had a delivery issue. :) I’m very thankful!
- PHPhyllis HendersonAug 8, 20255.0Very helpful and knowledgeable staff. No matter which location you visit service is consistent and good.
- VHVicki HickeyJun 12, 20255.0I brought my 2009 Kia Van in to test the van's battery life bc i was having issues. Mike was very helpful in using a portable battery check to test my van's battery - relayed the information. It was quick and easy! A very helpful free check.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Baldwinsville, NY?
AutoZone Auto Parts in Baldwinsville is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 8:00 AM to 6:00 PM.
Where is AutoZone Auto Parts located in Baldwinsville?
The store is located at 2301 Downer Street Rd, Baldwinsville, NY 13027, United States.
Does AutoZone in Baldwinsville offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products are available at AutoZone Auto Parts in Baldwinsville?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
How can I contact AutoZone Auto Parts in Baldwinsville for customer service?
You can call them at (315) 720-1056 or email customer.service@autozone.com for assistance.
Are there any nearby banks to AutoZone that I can visit for financial services?
Yes, M&T Bank and Solvay Bank are nearby, making it convenient to manage your finances when visiting AutoZone.
What local dining options are near AutoZone in Baldwinsville?
Nearby dining options include happy garden chinese restaurant for Chinese cuisine and Merlin's Ice Cream for dessert treats.
Can I visit any parks or recreational spots close to AutoZone?
Yes, Diane Reeves Memorial Park and Reeves Park are nearby places where you can enjoy outdoor activities before or after your visit.
Are there any wellness or medical services near AutoZone in Baldwinsville?
Yes, services like Baldwinsville Chiropractic and Wellness, Canale Chiropractic, ReikiRoma, and CNY Psychiatric NP Services are close by for health and wellness needs.
What online resources can I use to shop or learn more about AutoZone Baldwinsville?
You can visit their website at https://www.autozone.com/locations/ny/baldwinsville/2301-downer-street-rd.html or follow their Facebook page AutoZoneBaldwinsvilleNY for updates and shopping options.