Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Auburn, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auburn location today.
Location
Hours
Reviews
4.1
229 reviews
5 stars
146
4 stars
32
3 stars
8
2 stars3
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide excellent service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of vehicles despite prior confirmations, leading to customer frustration.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness, with some customers receiving clean cars while others reported dirty or poorly maintained vehicles.
Communication
Customers expressed concerns about communication, particularly regarding reservation confirmations and unexpected charges.
Overall Experience
While many customers had positive experiences, there were notable complaints about service inconsistencies and management issues, leading to a divided perception of the business.
- BMBryan Mach2 days ago5.0Staff was knowledgeable, friendly and fast. The car was clean and ran great. THANK YOU!
- ATAngel TompkinsNov 6, 20255.0Auburn Enterprise rocks!! They truly went above and beyond for my father, an 80 year old veteran who got hit by a deer. I will not forget the respect and customer service we received!!!
- PGPat GalballyNov 1, 20255.0EXCELLENT
- LMlucas mitidieriOct 22, 20251.0They were very unprofessional. There were three employees sitting and not helping customers. I arrived at 9 a.m., and they told me they had called to say there was no availability even though I received an email confirming my reservation. They already knew there wouldn’t be any cars available until Friday, but they only told me when I arrived.
- LMLaura MalhotraOct 13, 20255.0Love the service at Grant Ave in Auburn. Everyone there is very friendly, knowledgeable, makes sure I have what I need, and they upgrade the vehicle class when possible which I really appreciate. 10/10 would recommend them to friends!
Frequently Asked Questions About Enterprise Rent-A-Car
What hours is Enterprise Rent-A-Car in Auburn, NY open?
Enterprise Rent-A-Car in Auburn is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Auburn?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Auburn.
Does Enterprise Rent-A-Car offer airport pick-up service?
Yes, Enterprise Rent-A-Car in Auburn offers airport pick-up service for your convenience.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Auburn?
You can reserve your rental car online at Enterprise Auburn's reservation page or call their local phone at +1 315-253-4004.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Enterprise Rent-A-Car in Auburn owned by women or does it offer military discounts?
Yes, the Auburn Enterprise Rent-A-Car location is owned by women and offers discounts for active military members.
Are there auto repair services near Enterprise Rent-A-Car in Auburn?
Yes, nearby you can find several automotive repair shops including Gerber Collision & Glass, Absolute Audio, Carubba Collision, and Steve Mueller Sales and Service Inc.
Where can I get my car washed near Enterprise Rent-A-Car?
Nearby car wash and auto detailing services include Apple Auto Wash and K & S Car Wash, perfect for cleaning your rental vehicle or personal car.
Are there any car dealerships or automotive parts stores near Enterprise Rent-A-Car in Auburn?
Yes, nearby automotive dealerships and parts suppliers include Steve Mueller Sales and Service Inc, Sennett Auto Supply Inc, Westside Performance Cycle, Fox Honda, and Auburn Chevrolet GMC.
What retail or dining options are located near Enterprise Rent-A-Car in Auburn?
Nearby, you can find retail options like Jonathan’s Furniture & Bedding, Big Lots discount store, and convenience stores such as Kwik Fill gas station.