Business Details
About
Ford DealerTruck DealerUsed Car DealerAuto Repair ShopUsed Truck DealerOil Change Service Station
Welcome to Your Hometown Ford Dealership! Bidleman Ford proudly serves the Central New York and nearby Finger Lakes area with trusted new and used Ford sales, competitive financing options and the best auto service department in the area. From our master Ford service technicians and on-site EV charging options to mobile maintenance that comes directly to you, there's plenty that separates our community-driven Ford dealership in Auburn, NY, from the bigger businesses that surround us. We're honored to be a small local car dealer with the reach of a larger corporation, as we've earned a stellar reputation in the community for the one-of-a-kind experience we offer. Visit Bidleman Ford today and see what makes us Your Hometown Ford Dealership!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
723 reviews
5 stars
570
4 stars
63
3 stars
23
2 stars
14
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Ethan, Rachael, and Larry for their exceptional service.
Sales Experience
Overall, customers reported positive experiences during the vehicle purchasing process, noting low-pressure sales tactics and attentive service.
Service Department
While many reviews praised the service department for quick and efficient work, some customers expressed dissatisfaction with communication and follow-through on service promises.
Communication Issues
Several customers reported problems with communication, particularly regarding follow-up on vehicle purchases and service appointments.
Mixed Experiences
While many reviews were positive, there were notable complaints about transparency and integrity, particularly related to service work and vehicle availability.
- MBMichael BurnsNov 17, 20255.0From the beginning of our car buying experience through taking delivery of our vehicle, Destiny and her support team were honest, professional, understanding and accommodating of our car buying process. I highly recommend Biddleman Ford.
- KNKeith NaplesNov 12, 20255.0George and Bobby, I just wanted to thank you gentleman for your professionalism with me and my truck. I just picked it up and it’s back to normal and Scott the GM was great to help finish it off for me. All three of you are true gentleman and professionals that treated my concern top priority and as if I was the only customer. Again, thank you for everything and I will absolutely continue to do business with your company. Hats off to you all!
- RDRena DeVaultNov 6, 20255.0Biddleman ford was excellent in all aspects of my purchase. The entire staff was professional, courteous and attentive. Everyone knows buying a new vehicle can be stressful at times biddleman ford made me feel right at home. Made buying my 2025 ford maverick from them a no brainer, I would return to biddleman ford for any vehicle in the future an absolute pleasure to deal with.
- CFChris FredetteNov 3, 20255.0A member of my family purchased a vehicle from Bidleman Ford and had a very good experience so I thought I would give them a try. I was definitely going to buy a truck and I looked around before settling on going with Bidleman. I met with a sales representative Ed Nichols and he was very knowledgeable, helpful and honest. I settled on a pre owned 2024 Ford Ranger XL STX. I believe that Ed sold me a good truck at fair price. I was actually surprised that I was able to drive the truck off the lot on the same day I went to the dealership. I’ve had the truck a few days now and I’m pretty pleased so far.
- RBRaymond BusheyOct 27, 20255.0super helpful and honest. best experience I have had at a dealer. they work a great deal and are able to talk about any issues that may arise with the car. can't recommended then enough.ask for willie or Larry.
Frequently Asked Questions About Bidleman Ford
What types of vehicles and services does Bidleman Ford offer?
Bidleman Ford offers new and used Ford vehicle sales, competitive financing options, and a comprehensive auto service department including repairs and oil changes.
Where is Bidleman Ford located?
Bidleman Ford is located at 305 Grant Avenue, Auburn, NY 13021-1407, United States.
What are the operating hours of Bidleman Ford?
Bidleman Ford is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and is closed on Sundays.
Does Bidleman Ford provide any electric vehicle charging options?
Yes, Bidleman Ford has on-site electric vehicle (EV) charging options.
Is Bidleman Ford accessible for customers with disabilities?
Yes, Bidleman Ford offers wheelchair accessible seating and restrooms to accommodate customers with disabilities.
What payment methods does Bidleman Ford accept?
Bidleman Ford accepts payments via debit card, credit card, and mobile NFC payments.
Does Bidleman Ford offer delivery or mobile maintenance services?
Yes, Bidleman Ford offers delivery and even mobile maintenance services that come directly to you.
Are there nearby automotive parts stores if I need parts not available at Bidleman Ford?
Yes, nearby automotive parts stores include Summit Lincoln, NAPA Auto Parts, Advance Auto Parts, and Summit Chevrolet Buick GMC, which can complement your vehicle maintenance and repair needs.
What dining options are available near Bidleman Ford if I'm looking to eat before or after my visit?
Nearby dining options include Panera Bread and Chipotle Mexican Grill, offering a variety of food choices such as coffee, bakery items, Mexican cuisine, and sandwiches.
Are there any healthcare facilities close to Bidleman Ford in case of emergencies?
Yes, Auburn Memorial Hospital and Finger Lakes Medical Urgent Care Center are nearby healthcare facilities providing medical services.