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Welcome to Your Hometown Ford Dealership! Bidleman Ford proudly serves the Central New York and nearby Finger Lakes area with trusted new and used Ford sales, competitive financing options and the best auto service department in the area. From our master Ford service technicians and on-site EV charging options to mobile maintenance that comes directly to you, there's plenty that separates our community-driven Ford dealership in Auburn, NY, from the bigger businesses that surround us. We're honored to be a small local car dealer with the reach of a larger corporation, as we've earned a stellar reputation in the community for the one-of-a-kind experience we offer. Visit Bidleman Ford today and see what makes us Your Hometown Ford Dealership!
Many customers praised the staff for being friendly, helpful, and attentive throughout the buying and service processes.
Sales Experience
Several reviews highlighted a positive and low-pressure sales environment, with specific salespeople receiving commendations for their professionalism and support.
Service Department
The service department received mixed feedback; while some customers appreciated the quick and efficient service, others reported issues with communication and follow-up.
Transparency Issues
A number of customers expressed concerns about transparency during the purchasing process, particularly regarding pricing and warranty options.
Mixed Reviews
Overall, experiences varied widely, with some customers having excellent interactions while others reported significant frustrations and unresolved issues.
BK
Barbara Knickerbocker
6 days ago
5.0
So honest. A breath of fresh air compared to our local Ford dealer. Excellent service.
AH
AJ Henty
6 days ago
5.0
Can not recommend Bidleman Ford enough! Walked in on during a Monday afternoon and drove off in my new vehicle that night. Easiest car buying process I’ve had. Have to give a shoutout to both Cain & Kristi, who were especially helpful! I look forward to many more years as part of the Bidleman Ford family.
DD
Daryl Dibble
Feb 26, 2026
5.0
Bought a 2022 Ford F150. Everything went great and any problems or concerns I came upon were taking care or quickly and without any fuss. Couldn't be happier with my experience.
JB
Jeremy Baker
Feb 26, 2026
5.0
Jeremy Franson - new car!
An amazing experience with Dante & Kristi! An unexpected stressful engine trouble was quickly made into a great experience. These two sure know how to make lemonade out of sour lemons!
MR
Melissa Reynolds
Feb 16, 2026
5.0
We recently purchased a vehicle from Bidleman and had a great experience from start to finish. The entire process was easy and hassle-free. We had some issues with insurance (which was no fault of theirs) and they worked with us until it was resolved.
Dante was fantastic to work with — he was attentive, friendly, and made everything simple and straightforward. He answered all our questions and made sure we felt comfortable every step of the way.
We will definitely be going back in the future and will be referring our friends and family. Highly recommend!
What types of vehicles and services does Bidleman Ford offer?
Bidleman Ford offers new and used Ford vehicle sales, competitive financing options, and a comprehensive auto service department including repairs and oil changes.
Where is Bidleman Ford located?
Bidleman Ford is located at 305 Grant Avenue, Auburn, NY 13021-1407, United States.
What are the operating hours of Bidleman Ford?
Bidleman Ford is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and is closed on Sundays.
Does Bidleman Ford provide any electric vehicle charging options?
Yes, Bidleman Ford has on-site electric vehicle (EV) charging options.
Is Bidleman Ford accessible for customers with disabilities?
Yes, Bidleman Ford offers wheelchair accessible seating and restrooms to accommodate customers with disabilities.
What payment methods does Bidleman Ford accept?
Bidleman Ford accepts payments via debit card, credit card, and mobile NFC payments.
Does Bidleman Ford offer delivery or mobile maintenance services?
Yes, Bidleman Ford offers delivery and even mobile maintenance services that come directly to you.
Are there nearby automotive parts stores if I need parts not available at Bidleman Ford?
Yes, nearby automotive parts stores include Summit Lincoln, NAPA Auto Parts, Advance Auto Parts, and Summit Chevrolet Buick GMC, which can complement your vehicle maintenance and repair needs.
What dining options are available near Bidleman Ford if I'm looking to eat before or after my visit?
Nearby dining options include Panera Bread and Chipotle Mexican Grill, offering a variety of food choices such as coffee, bakery items, Mexican cuisine, and sandwiches.
Are there any healthcare facilities close to Bidleman Ford in case of emergencies?
Yes, Auburn Memorial Hospital and Finger Lakes Medical Urgent Care Center are nearby healthcare facilities providing medical services.
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