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Brand Certified

Enterprise Rent-A-Car

4.4
(279 reviews)

Business Details

4706 State Highway 30, Amsterdam, NY
12010, United States
(518) 843-8535
https://www.enterprise.com/en/car-rental/locations/us/ny/amsterdam-24hf.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Amsterdam, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Amsterdam location today.

Location

Enterprise Rent-A-Car
4706 State Highway 30, Amsterdam, NY
12010, United States

Hours

Reviews

4.4
279 reviews
5 stars
206
4 stars
32
3 stars
11
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently praised for their professionalism, friendliness, and helpfulness, with many customers highlighting specific employees for their exceptional service.

Rental Process

The rental process is generally described as quick and easy, with many customers appreciating the efficiency of the service.

Vehicle Condition

Most customers report that the vehicles are clean and well-maintained, although there are some complaints about specific issues with cars.

Negative Experiences

A few customers reported issues with customer service, including problems with billing and vehicle availability, indicating inconsistency in service quality.
  • CD
    Craig David
    Feb 20, 2026
    1.0
    Cost to rent a vehicle is extremely high. Cost less to own a home i get to keep than it does to rent a vehicle for a few days.
  • KN
    kara neet-marsh
    Feb 19, 2026
    5.0
    Excellent customer service! Extremely easy process when using a insurance claim to pay for the rental.
  • DB
    Danielle Button
    Feb 5, 2026
    5.0
    My favorite rental place, love these guys! I rent often for work and these guys make it so easy. They’re always quick, friendly, and helpful!
  • DP
    Deb Parrow
    Feb 5, 2026
    5.0
    Rented from enterprise several time over the last two years for work and Amsterdam location has been amazing every time!!
  • TS
    thomas short
    Jan 12, 2026
    1.0
    Counter staff were professional, but the car I originally was assigned was a Chevy Malibu. Had the car for few hours. Then no heat. I was in a parking lot and a fella I knew said it was leaking antifreeze. Called had vehicle picked up as to not cause further damage. Vehicle was replaced. Staff called day or too later questioning me if I struck the front end. Answer: "No". However since that time I remembered I took photos if the entire car when I originally picked up car and guess what it shows a trail if leaking antifreeze right up to the front end. That indicates either the staff handling the vehicle or previous renters damaged the vehicle. So the lesson here is photograph everytime you rent. I even am curious if the vehicles are put up on a hydraulic lift or driven over a pit for inspection everytime they are returned.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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