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Northtown Collision Centre

3.7
(165 reviews)

Business Details

3840 Sheridan Drive, Amherst, NY
14226, United States
(716) 614-1900
https://www.northtowncollisioncentre.com

About

Auto Body ShopAuto Body Repair
Northtown Collision Centre is centrally located on Sheridan Drive right across from our Lexus store and next to Kia. We realize how much you rely on your vehicle on a day to day basis, so when if its ever involved in an accident and needs repair we realize how important a quick turnaround is. For this reason, we're open 24/7 Monday-Wednesday and 7:30-9:00 Friday & Saturday. Just like our dealerships we look to bring the same level of customer service and quality to every repair. We want to help you maintain your vehicle and keep it looking like new for the entire time you own it. We can provide shuttle service back home or to Enterprise Rent A Car just up the street. We also direct bill with many of the major insurance companies and are a preferred repair facility for Allstate. We look forward to helping you.

Location

Northtown Collision Centre
3840 Sheridan Drive, Amherst, NY
14226, United States

Hours

Monday7:30 AM - 9:00 PM
Tuesday7:30 AM - 9:00 PM
Wednesday7:30 AM - 9:00 PM
Thursday7:30 AM - 9:00 PM
Friday7:30 AM - 9:00 PM
Saturday7:30 AM - 9:00 PM
SundayClosed

Reviews

3.7
165 reviews
5 stars
94
4 stars
13
3 stars
7
2 stars
10
1 star
41
  • NN
    n
    Apr 1, 2026
    1.0
    Terrible service and overpriced. Multiple delays fixing car. Expect to not have your car back for weeks leading to months. No communication on their part.
  • GM
    George Merino
    Mar 30, 2026
    5.0
    Thanks again Larry for providing “5 STAR ***** SERVICE” for my granddaughter Avaley!!!!!
  • MB
    Mosamat Begum
    Mar 30, 2026
    1.0
    Awful service. They still didnt fix the can, its been over a few weeks and keep delaying pickup date. It’s expensive. Please DONT come here. Save your money and go somewhere else.
  • TA
    Taslima Akter
    Mar 30, 2026
    2.0
    Dont come here to fix your car. It’s been 3 weeks and theyre still fixing my car and it’s not ready for pickup. Each time I call they keep delaying my car being ready. Waste of time and money. It doesnt take this long to fix a car. I DON’T RECOMMEND THIS SHOP. Go to your local shop cheaper and faster service!!
  • DA
    Dima Alkhalaf
    Feb 8, 2026
    1.0
    I wish I can leave zero star for this shop , very disappointed , they charge my insurance over $7k for used part , never communicate with me however , I paid 2000 deductible, I should’ve known. All the part they used I replaced with brand new after a while because it’s garbage! Shame on them Lexus Northtown Collision shop ! After keeping my car for two months ! I would never deal with Northtown in anyway ! Taking advantage of a woman ! And by the way this is not the first time , this was the second time I have had the worse experience with them and it will be the last time definitely!👎🏻👎🏻👎🏻 Shame on you ! SHAME SHAME

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